
Manager - Customer Solutions Engineering
Fastly seeks a Manager, Customer Solutions Engineering to lead a team of technical customer engineers who act as named contacts for large customers. Responsibilities include driving strategy and operations for the team, managing stakeholder relationships across Client Services, Sales, Product and Engineering, handling escalations, defining SLAs and workflows, and coaching staff. Requires 8+ years pre-/post-sales experience and 2+ years of people leadership; role is hybrid across San Francisco, Denver, or New York, requires travel as needed, and does not support relocation.











