Join Remote's Onboarding Operations (Employer of Record) as a Senior Onboarding Client Services Specialist to manage enterprise and high-touch client onboardings, act as primary onboarding contact, execute and evaluate employee onboardings, maintain documentation and knowledge base, handle escalations, and partner with operations, payroll, mobility and go-to-market teams. Role requires strong customer-facing experience, onboarding best-practice knowledge, SaaS familiarity, process-improvement and automation experience, and full fluency in English.

Join Hudl's Match Analysis team as a Support Specialist covering clients across Latin America (including CONMEBOL competitions, Brazilian Serie A, Argentine Liga Profesional, Mexican Liga MX). The role is primarily remote with occasional in-person days in São Paulo, requires troubleshooting software and hardware, running diagnostics, resolving or escalating issues, and travel as needed. Requires higher education in exercise/sports science and fluency in Spanish and English. Base salary range stated as R$42,000 — R$116,000 BRL per year.

Provide day-to-day support for clients (clubs in CONMEBOL Libertadores, Brazilian Serie A, Argentine Liga Profesional, Liga MX) using Hudl products. Role requires troubleshooting software and hardware, running diagnostics, clear customer-facing communication (phone/video/email), a higher education background in exercise/sports science or related field, occasional travel and some weekend availability. Position is remote with expected occasional in-person days in Mexico City. Salary range provided in MXN.

Remote contact-center role supporting Millwork customers and store teams via phone and online. Responsibilities include qualifying customers, consultative selling, using an online configurator, generating leads and warm transfers, vendor and store follow-up, order status and payment processing. Minimum 3 years relevant experience; pay noted at $18.00/hour for specified US locales.

The Virtual Apron Flooring Sales Specialist is a remote contact-center role supporting The Home Depot's flooring line of business. Responsibilities include consultative phone sales, generating service-agreement sales, follow-up on sit-no-sale opportunities, appointment setting, processing orders, using an online configurator, coordinating with service providers and associates, and logging customer interactions. Position typically requires 1 year of experience and occasional overnight travel (<5%). For specified U.S. locations the posted pay range is $18.00/hour.

Inside Sales Support Representative supporting managed account growth and Outside Sales through consultative quoting, order management, issue resolution, post-sale follow-up, and account administration. Requires use of CRM and telephony systems, 1+ years of work experience, and is based in California (virtual) with a typical shift of 8am–5pm PST.

Provides consultative inside sales support to managed account portfolios and Outside Sales Representatives, including end-to-end project ownership, quoting, sales order entry, issue resolution, invoice/after-sale follow-up, and account administration. Requires use of CRM and telephony systems, strong organizational and communication skills, and bilingual (Spanish-English) capability. Remote/virtual role based in Georgia, USA; minimum 1 year of experience; no travel required.

The Inside Sales Support Representative supports growth and account management for Plumbing and Electrical customer accounts by providing quotes, sales order processing, issue resolution, and post-sale follow-up. The role requires CRM and telephony system use, customer service experience, project ownership, and a minimum of 1 year of work experience.

Lead and develop a globally distributed End User Services team delivering 24/5 support across GitLab's SaaS tools (Google Workspace, Slack, Okta, GitLab, Glean, Zoom). Own EUS strategy and operations (incident/request/problem/change management), IT asset and SaaS lifecycle, partner with cross-functional teams, and scale support through automation, scripting, and AI. Requires experience running support/ITSM at a SaaS or cloud-native company supporting 1,000+ employees and hands-on administration of modern SaaS and endpoint tooling.

Provide technical support for Tenable's vulnerability assessment and compliance products. Troubleshoot complex customer issues across networking and OS platforms (Linux, Windows, macOS), analyze scan results and logs, recreate issues in labs, and collaborate with engineering and product teams. Requires 2+ years' relevant experience and willingness to work occasional weekends/holidays; familiarity with Nessus, SIEM tools, SQL, virtualization, cloud platforms, and interest/experience with AI/LLMs is desired.

Lead a team of 4–6 Specialists supporting brokers, insureds, and carriers across ISC's insurance operations. Act as a player-coach: carry a personal ticket load, coach specialists using AI QA outputs, own real-time queue and WFM adherence, handle escalations, run team huddles, and partner on performance management, hiring, and training. Minimums: 4+ years in contact center/customer support/insurance operations, 3+ years P&C insurance experience, 1+ year in a lead or supervisory capacity. Role is remote within the United States (eligible candidates must live in GA, OH, PA, TN, or TX).

Remote, work-from-home Healthcare CSR role requiring HS/GED, strong computer skills (data entry, screen navigation, Outlook, Word), bilingual English/Spanish, and patient-focused customer service. Responsibilities include outbound calls for enrollment and reauthorization into a medically designed food-as-medicine program. May require one day of company-covered travel to New York City for training; candidates must be able to travel by air and provide two monitors (≥22").

The role is a Junior IT Administrator for a remote-first veterinary SaaS provider. Responsibilities include triaging helpdesk requests (Slack, Jira Service Management), onboarding/offboarding and SaaS account provisioning, hardware asset/inventory audits and logistics, and supporting identity/SSO, MDM, and SOC 2 initiatives. Required experience: 1–2 years of helpdesk or desktop support with macOS and Windows troubleshooting fundamentals.

Member Support role focused on managing the most sensitive and complex member situations (mental or physical ill-health, financial distress, mental capacity). Requires flawless English, strong empathy, de-escalation skills, attention to detail, and strict adherence to data protection and DSAR guidelines while collaborating with fraud, compliance and back-office teams.

Remote (US) role managing AMER Technical Support Engineering within a global follow-the-sun organization. Own the L2/L3 escalation boundary, escalation workflows, tooling (including AI/LLM-assisted triage), metrics, and handoffs; coach and develop engineers; collaborate with product and engineering on escalations. Requires 4+ years managing technical support or software engineers and strong Linux/container/Kubernetes technical credibility. Salary range: $140,000–$165,000 USD/year.

Lead hiring, training, scheduling and day-to-day operations of a contact center team; provide coaching and performance management, handle escalations, analyze results and produce reports to drive operational improvements. Role is virtual and based in the United States.

Thorn is hiring a remote (US-based) Support Engineer to guide customers through onboarding, troubleshoot technical issues, operate as a technical advocate, maintain documentation, and participate in on-call rotations. The role works cross-functionally with Product, Engineering, Data Science, UX, Account Managers, and Sales. Compensation is estimated at $63,000 - $101,200/year.

Twilio is hiring a Technical Support Engineer 2 to support Programmable Messaging customers. The role involves troubleshooting SMS deliverability and REST API issues, debugging customer code, filing reproducible bugs in Jira, collaborating with Product and Engineering via Slack, and providing professional customer-facing support. Requires a bachelor's degree or equivalent and 2+ years in a client-facing technical role.

Senior role on the Customer Experience team owning a portfolio of high-value Coinbase clients: resolve complex escalations cross-functionally, drive onboarding and product adoption, mentor junior agents, and surface customer feedback for process improvements. Requires 4+ years in customer success/account management in financial services/fintech/crypto, familiarity with derivatives, professional fluency in Tamil, and experience with CRM/support tools (e.g., Salesforce, Zendesk).

The Travel Coordinator arranges and manages travel and itineraries for HCPs attending pharmaceutical educational events, ensures compliance with company policy and industry regulations, maintains program databases, assists with budget planning, and communicates frequently with sales representatives and faculty. Requires 1+ years related experience; hourly base pay listed as $22–$28/hour. Role is based in Boston, Massachusetts.