Lead delivery of customer deployments, configuration, troubleshooting and operational support for the CrowdStrike Falcon platform and related tools. Manage and mentor a Platform Professional Services team, coordinate cross-functional work, support Incident Response and Compromise Assessment teams, and produce customer-facing collateral. Requires a Bachelor’s degree, 10 years' IT deployment experience and 3 years managing direct reports; travel up to 10%.

Customer.io seeks a Manager, Customer Success to lead an Americas CS pod (5–7 CSMs), owning performance, development, and commercial outcomes across the pod's book of business. Requires 2+ years people management in B2B SaaS CS, experience with retention/renewal metrics (GRR/NRR), coaching skills, change management, and demonstrable AI fluency. Role is remote across the Americas.

Virta Health is hiring a Customer Success Manager (remote-first) to serve as the strategic relationship manager for state, local government, education, and public-sector customers, with responsibility for labor funds, unions, and multi-employer health plans. Requires 5+ years in customer-facing roles, experience presenting ROI/outcomes, and familiarity with healthcare/benefits and HIPAA; compensation range is $99,500–128,500/year.

Remote Customer Success Manager for public-sector accounts (state, local government, education). Responsibilities include strategic relationship management, business reviews, cross-functional advocacy, identifying risks and expansion opportunities, and sharing customer feedback to improve products and processes. Requires 5+ years in customer-facing roles and experience with executive stakeholders; HIPAA-regulated work and use of AI tools noted. Compensation range $99,500–$128,500/year.

Rippling is hiring a Technical Account Consultant (IT & Platform) to drive customer adoption of Rippling's Apps, Devices, Identity, and Inventory Management solutions and to support reporting/data needs. The role requires 3+ years of IT experience (MDM, identity management, familiarity with Google, Azure, Okta), project management and customer enablement skills, and preferred experience building reports and working with spreadsheets.

Lead Account Partner on the SLED/NGO professional services team owning a bookings quota and growing government accounts by sourcing and closing professional services engagements (SOWs, fixed-price, multi-year). Partners with license AEs, engagement/delivery teams and channel partners, requires 8+ years in consulting or professional services sales with deep familiarity with government procurement and Salesforce platform solutions.

Deliver virtual and in-person instructor-led courses and workshops on Informatica and data integration topics; translate technical concepts (ETL/ELT, RDBMS, SQL) into approachable training; collaborate with Curriculum, Customer Success, and Product teams. Requires 3+ years in technical/enablement/customer-facing roles, presentation skills, RDBMS/SQL knowledge, and experience with virtual training platforms.

The Client Success Manager II will serve as the primary contact for enterprise clients from deployment through renewal, managing program plans, risks, and growth opportunities. The role requires 3+ years in account management/customer success within a SaaS or commercial technology environment, proficiency with Salesforce and Excel, strong analytical and presentation skills, and willingness to travel ~1–3 times per quarter. Expected salary range: $69,500–$88,500 per year.

Cast AI seeks a Technical Support Engineer (Bengaluru) to troubleshoot and administer Kubernetes clusters and cloud-native environments. Requires 3+ years hands-on Kubernetes administration (cluster management, networking, storage), strong Linux/Unix skills, experience with at least one public cloud (AWS/Azure/GCP), SaaS/customer-facing support experience, and excellent English. Role includes owning issues end-to-end, contributing documentation, mentoring juniors, and participating in on-call rotation. Cast AI does not provide visa sponsorship.

Own procurement implementations from close-won through go-live for upper mid-market accounts. Partner with CFOs, finance ops, IT, and legal to map workflows, configure the product (PO creation, approval routing, invoice matching, ERP sync), manage change, and deliver go-live while providing structured product feedback to Engineering and Product.

Ramp is hiring a Manager, Procurement Product Activation to found and lead a team of Procurement Activation Specialists focused on Mid‑Market customers (100–999 employees). Responsibilities include hiring and coaching the team, designing and operationalizing the implementation/playbook (discovery through go‑live), driving product feedback from implementation patterns, and partnering cross‑functionally with Sales, CS, AM, and Product. Role is located in San Francisco or New York (HQ) with Remote (US) option; relocation support to NYC or SF is offered.

Lead end-to-end technical programs across engineering, quality, logistics, and sales for hyperscalers and OEM/ODM partners to deliver AI datacenter infrastructure. Requires 8+ years of IT program/project management experience, a technical engineering background, global cross-functional coordination, and willingness to travel up to 5%.

Senior individual-contributor Customer Success Manager role at Salesforce focused on enterprise Tableau customers (5–6 years supporting Tableau). Responsible for strategic account leadership across complex/multi-org Signature customers, driving adoption, analytics strategy, governance, and integrations with Salesforce analytics products. Role is U.S.-based (Chicago, Atlanta, Austin listed; Minnesota remote), office-flexible with a minimum of three days in-office expected.

The Product Expert will act as the subject matter expert between development teams, business stakeholders, and customers—driving product evangelism, gathering and prioritizing customer feedback, influencing the product roadmap, and providing advanced support and enablement. Requires 3+ years in customer-facing technology roles and hands-on experience administering or implementing enterprise SaaS platforms (examples: Veeva Vault, Salesforce).

Manage a portfolio of enterprise Omni Commerce accounts (focus on Walmart and Target), lead executive-level engagements and strategic business reviews, develop onboarding frameworks and SOPs, advise on digital shelf, buy-box, inventory, pricing and promotion dynamics, and act as primary conduit of customer feedback to Product. Requires 8+ years in customer success/commerce operations with hands-on Walmart and Target experience; position is US-remote and salary range is $110,000–$130,000 USD annually.

Own the strategy and substance of how the CRO engages users, partners, and the executive community. Responsibilities include building and maintaining strategic customer relationship views, owning executive briefing materials, designing repeatable executive engagement programs and operating cadences, mapping executive relationship health across accounts, and creating scalable GTM playbooks.

DigitalOcean is hiring a Manager, Customer Success Engineering (AI & Cloud Support) to lead and develop a team of CSEs supporting strategic enterprise customers. The role owns day-to-day support operations, 24x7 coverage planning, escalations (Sev1/Sev2), SOPs/runbooks, and partners with Product and Engineering to improve customer experience and product quality. Required: 5+ years in technical support/Customer Success/TAM in B2B SaaS, Cloud or AI/ML; 2+ years people management; technical knowledge of AI/ML, MLOps, GPUs, Kubernetes; coding/debugging (Python) and REST API troubleshooting.

The Product Expert will serve as a subject matter expert and bridge between development, customers, and internal stakeholders. Responsibilities include product evangelism, creating educational content and demos, gathering and prioritizing customer feedback, influencing the product roadmap with Product Managers, and providing advanced support and enablement. Requires 3+ years in customer-facing technology roles and hands-on experience with enterprise SaaS platforms (examples: Veeva Vault, Salesforce).

Appcues is hiring an Enterprise Customer Experience Manager to own customer relationships from post-sale through renewal and expansion for enterprise customers. The role focuses on retention, renewals, commercial negotiations, identifying expansion opportunities, maintaining Salesforce hygiene, and using account signals and AI/automation to prioritize work. Requires 5+ years in Customer Success, Account Management, Renewals, or similar B2B SaaS commercial roles; salary range $110,000–$130,000 USD yearly (OTE).

Permanent remote Team Lead role (based in South Africa) responsible for managing a contact center/disputes team supporting UK consumers. Duties include team management, coaching and development, operational oversight, QA collaboration, reporting and analytics, escalation handling, recruitment and training, and ensuring compliance with regulatory and company standards. Candidate must reside in South Africa in a fibre‑ready home (minimum 100/100 Mbps) and meet experience requirements (including multi-year management in a services call centre and remote team management).