
Senior Telecom Billing Specialist
Twilio is hiring a Senior Telecom Billing Specialist to investigate billing discrepancies and fraud (including AIT and IRSF), manage end-to-end customer and vendor disputes, analyze call and messaging data (CDRs), build dashboards and data-backed cases, and negotiate resolutions. Requires 8+ years' relevant telecom billing/revenue assurance experience and skills with Excel/Sheets, Looker or SQL, project management, and dispute negotiation.











