
Manager, Software Engineering (L4)
Twilio is hiring an Engineering Manager for the Flex Billing & Backend team. The role is remote in India and requires a minimum of 10 years of experience with at least 5 years managing software teams. Responsibilities include owning and operating scalable, always-available distributed systems in cloud environments, advocating agile practices, CI/CD and test automation, and delivering features for Twilio Flex. Technical skills called out include REST APIs, Java/Go, MySQL, Docker/Kubernetes, automated testing, CI/CD pipelines, and observability tools such as Datadog, Grafana, and Prometheus. Contact center and billing solution experience are listed as desirable.






