Virta Health is hiring a Customer Success Manager (remote-first) to serve as the strategic relationship manager for state, local government, education, and public-sector customers, with responsibility for labor funds, unions, and multi-employer health plans. Requires 5+ years in customer-facing roles, experience presenting ROI/outcomes, and familiarity with healthcare/benefits and HIPAA; compensation range is $99,500–128,500/year.

Customer-facing Technical Account Consultant responsible for driving adoption, project-managing engagements, and providing white-glove support for Rippling's IT products (Apps, Devices, Identity, Inventory). Requires 3+ years managing IT setups or implementing/selling IT solutions and familiarity with MDM and identity solutions plus products like Google, Azure, and Okta. Remote role for US-based candidates; requires availability for a Monday–Friday 9:00 AM–5:30 PM PST shift. Rippling notes it cannot hire candidates in certain tier 1 locations (San Francisco Bay Area or New York Metropolitan Area) at this time.

Lead Account Partner on the State & Local Services team responsible for owning a bookings quota and sourcing/closing professional services engagements (SOWs, fixed-price, multi-year) for government agencies. Role requires building executive relationships, solution scoping, navigating government procurement vehicles, partnering with channel resellers, maintaining Salesforce pipeline/forecasting, and leveraging AI tooling. 8+ years of relevant consulting or technology services sales experience in state/local government markets.

Cast AI is hiring a Technical Support Engineer in Bengaluru, India to support customers using their cloud-native/Kubernetes automation platform. The role requires 3+ years of hands-on Kubernetes administration and troubleshooting (cluster management, networking, storage), strong Linux/Unix skills, experience with at least one major public cloud (AWS, Azure, or GCP), SaaS/customer support experience, on-call participation, and excellent English. CKA/CKAD and Terraform certifications are listed as nice-to-have. Cast AI does not provide visa sponsorship.

Own procurement implementations from close-won through go-live, partnering with CFOs, finance ops, IT, and legal to map current workflows and design future-state processes on Ramp. Role combines process consulting, product expertise, and relationship management; provides structured product feedback and supports bundled Bill Pay activations when applicable.

Lead and develop a team of Procurement Activation Specialists to deliver discovery, configuration, and go-live for mid-market customers. Build the procurement activation playbook, operationalize scalable implementation processes, drive cross-functional resolution of product and handoff gaps, and provide product feedback to influence roadmap. Responsible for hiring, coaching, and representing procurement activation across Customer Success, Sales, Account Management, and Product.

Lead end-to-end technical programs for AI datacenter builds with major cloud and hyperscaler partners, coordinating engineering, quality, logistics, and manufacturing (ODMs/CMs) from design through production and sustaining. Requires 8+ years in IT program/project management, strong hardware/software technical background, global coordination experience, and travel up to 5%.

Veeva is hiring a Product Expert to act as the bridge between development teams, internal stakeholders, and customers. Responsibilities include product evangelism, creating educational content and demos, synthesizing customer feedback, collaborating with Product Managers to shape the roadmap, and providing advanced product support. Requires 3+ years in a customer-facing technology role and hands-on experience with enterprise SaaS platforms (examples: Veeva Vault, Salesforce).

DigitalOcean is hiring a Manager, Customer Success Engineering (AI & Cloud Support) to lead and develop a team of CSEs supporting strategic enterprise customers. The role owns day-to-day support operations, 24x7 coverage planning, escalations (Sev1/Sev2), SOPs/runbooks, and partners with Product and Engineering to improve customer experience and product quality. Required: 5+ years in technical support/Customer Success/TAM in B2B SaaS, Cloud or AI/ML; 2+ years people management; technical knowledge of AI/ML, MLOps, GPUs, Kubernetes; coding/debugging (Python) and REST API troubleshooting.

Serve as the subject matter expert between development teams, customers, and internal stakeholders. Responsibilities include product evangelism at events, creating educational content and demos, gathering and prioritizing customer feedback, influencing the product roadmap with Product Managers, and providing advanced product support and enablement. Requires 3+ years in a customer-facing technology role and hands-on experience with enterprise SaaS platforms (examples: Veeva Vault, Salesforce).

Appcues seeks a Customer Experience Manager to own enterprise customer relationships from post-sale through renewal and expansion. Responsibilities include leading renewals and commercial conversations, identifying risk and expansion opportunities, maintaining Salesforce records, running business reviews, and coordinating handoffs to Support or Technical CSMs. Remote position; candidate must be located on the US West Coast. 5+ years of relevant experience required. Salary range $110,000–$130,000 USD per year (OTE).

The role owns day-to-day execution for a defined book of business, delivering onboarding and implementation, monitoring account health, applying established solution patterns and AI-enabled automations, and collaborating with Sales, Product, and senior TAMs to drive adoption and measurable outcomes. Requires strong technical acumen with ClickUp features, workflow analysis, automation and generative AI usage in customer-facing contexts.

The Reliability Success Manager is a remote Europe-based role responsible for driving customer growth, retention, and expansion of Augury’s IoT machine health platform. Responsibilities include building trusted advisor relationships, site visits and equipment evaluation, onboarding and training, fielding technical issues, collaborating with CSM/AE/Product/Engineering, and generating reports. Requires 5+ years in manufacturing/reliability; vibration analysis CAT 2+ preferred; travel up to 50%; English and German required.

The Executive Escalations Manager will own resolution of high-stakes, cross-functional customer escalations, serve as a single point of contact for executives and customers, perform root cause and trend analysis, and coordinate stakeholders across product, engineering, and support. The role requires strong executive and client-facing communication, project and stakeholder management, and experience in customer-facing operations.

Senior Manager, Account Executive Operations (bilingual Spanish) responsible for leading and developing an operational team, managing complex partner relationships and escalations, owning authorization and settlement applications, driving cross-functional process improvements, analyzing operational metrics, and running training programs. Role is client-facing with approximately 25% travel. Location: US Remote / McLean, VA. Minimum 7 years relevant experience and 4 years people leadership. Capital One will not sponsor new applicants for employment authorization; listed salary ranges apply by location.

Role requires driving customer onboarding and adoption of Falcon Flex, delivering business value analyses and Executive Quarterly Business Reviews, supporting renewals and expansion, partnering with sales and technical teams, and travelling up to 40%. Requires fluency in English and French and a minimum of 8 years' relevant experience.

Remote role based in Singapore as a Senior Customer Engineer focused on pre-sales and solution architecture for modular/micro data center and edge AI infrastructure. Requires 5+ years in pre-sales/sales engineering/solution architecture, a bachelor’s in a relevant field, expertise in modular data center systems and systems integration, and working knowledge of cloud, virtualization/containerization (VMware, Docker, Kubernetes) and networking (IP, firewalls, SD-WAN, satellite/cellular). Role includes leading demos, POCs and workshops, technical scoping, proposal support, customer stakeholder engagement, and travel as required. Preferred exposure to AI frameworks, IoT/asset integration, and sales methodologies (e.g., MEDDPICC).

Veeva Systems is hiring a Customer Marketing Manager in New York to plan and execute customer advocacy and integrated marketing programs (events, digital, direct) for strategic accounts. Responsibilities include developing customer reference materials (case studies, videos, press releases), coordinating with sales and customer success, managing program execution, setting KPIs, and tracking ROI. Role requires strong enterprise software marketing experience, project management, storytelling, excellent English communication, and a bachelor's degree. Flexibility to travel as required. Listed base salary range: $75,000–$135,000.

Work with marketing, sales, and strategy teams to identify and manage customer reference and advocacy campaigns across events, media, and digital assets (case studies, videos, press releases, blogs). Support strategic accounts, manage program execution, timelines and budgets, and set KPIs to measure impact. Requires strong enterprise software marketing experience, project management, storytelling, and excellent English. Location: Boston, Massachusetts. Base salary listed: $75,000–$135,000.

Manage and grow an assigned territory of K-12/public-sector accounts to deliver bookings, on-time renewals, net revenue retention, and multi-suite expansion. Responsibilities include territory planning, creating pipeline through executive outreach and multi-threaded engagement, running deals end-to-end (including RFPs, pricing, legal negotiation), maintaining Salesforce CRM and forecast accuracy, and coordinating Solution Consulting, Services, and Customer Success. Preferred experience with K-12 funding/procurement. Compensation range (US): $71,300–$89,100 USD base plus commission.