
GTM AI Engineer
Customer.io seeks a GTM AI Engineer to take prototype AI agents to production-grade systems used by GTM teams. Responsibilities include writing evals, hardening prompts and tools, instrumenting tracing/logging/monitoring, maintaining deployment pipelines and environment parity on GCP, database administration for agents, and ongoing fleet monitoring and improvements. Required: 4+ years in software/platform/infrastructure engineering, comfort with terminal and GitHub PR workflows, cloud hosting (Kubernetes/VMs) with Google Cloud preferred, and familiarity with LLM-based development (prompting, tool calling, evals, agent frameworks).













