Veeva seeks a Services Engagement Manager to act as a trusted advisor for professional services engagements—defining engagement design, drafting RFx responses, proposals and Statements of Work, collaborating across sales and delivery teams, and driving a high-volume pipeline. Requires 3+ years delivering software implementation projects and experience with scoping/planning; life sciences or healthcare domain experience is preferred. Role is remote (based in North America) with ~10–15% travel.

Provide technical and security advisory to enterprise customers: liaise with Red Hat Product Security and partners, diagnose and remediate security issues, mentor operations/security staff, coordinate scanning/patching (Project Lightwell), support RHEL, container and cloud platform solutions (Docker, Kubernetes, Ansible), and manage customer engagement and documentation. Role is remote within the U.S., requires US citizenship, willingness to travel, and 10+ years of relevant experience. Salary range stated.

The Implementation Manager will plan, lead, and coordinate onboarding and software implementation projects for healthcare facilities (KPI Ninja by Health Catalyst). Responsibilities include project governance, stakeholder communication, resource coordination, risk mitigation, testing and training oversight, and troubleshooting interoperability issues. Required domain knowledge includes HIE/HIT and healthcare messaging standards (HL7 V2, C-CDA, FHIR).

Remote role based in the United States public sector space. Owns a book of public sector accounts, translates pre-sales plans into actionable objectives, guides customers on Git, CI/CD, and DevSecOps best practices, coordinates cross-functionally (Support, Product, Engineering, Sales, Professional Services), and drives adoption, retention, expansion, and overall satisfaction. Requires eligibility as a United States Person. Salary range listed for U.S. residents: $85,200–$144,000 USD per year.

Payscale's Benchmarking Specialist II in Manila independently manages and delivers multiple complex benchmarking and job-pricing projects, facilitates client kickoff and review calls, assigns and reviews work of Benchmarking Specialist I team members, documents benchmarking rationale, and creates Salesforce reports and trackers. The role collaborates with Customer Success and compensation teams, supports urgent requests, develops SOPs and training materials, and uses tools such as Payfactors, MarketPay, and Salesforce.

Hands-on delivery leader and project manager accountable for day-to-day delivery health, project planning, risk and issue management, technical design oversight, and customer/stakeholder management across Public Sector Salesforce engagements. Requires 8+ years of enterprise CRM/professional services project experience, solid Salesforce knowledge, and an active SECRET (or higher) security clearance; U.S. citizenship required.

Responsible for managing multiple video projects end-to-end — quoting, shoot and logistics planning, production management, matching creators to gigs, and publishing — while ensuring consistent delivery of 90 Seconds services. Role combines client/account management, project management and community/creator coordination; requires hands-on video production experience and familiarity with video hardware/software, content strategy, and platform features.

Associate Manager responsible for operational performance, SLA/CSAT/QA targets, backlog and repeat-contact reduction, and people management for high-value customer segments. Partner with Compliance, Legal, Risk, Complaints, Workforce Management, Product, Analytics and L&D to scale a risk-aware, end-to-end support model for complex trading, account, and funding issues.

Salesforce is hiring a Senior Account Partner on the Professional Services sales team to develop and execute account strategies, originate and close services business, manage bookings/revenue/margin/CSAT, coordinate internal teams and serve as a trusted advisor to C-suite stakeholders. Requires consulting and professional services sales experience (minimum 6+ years), quota-carrying PS sales experience (4+ years), and experience negotiating with procurement and driving outcomes-based engagements.

Senior Project Manager within Professional Services responsible for leading one or more large or interrelated Salesforce engagements: project planning and governance, team leadership, budget and resource management, Agile delivery, requirements gathering, UAT coordination, and stakeholder communication. Requires proficiency in Spanish and English and relevant project management certification (PMP, SAFe, or Scrum). Based in Colombia (remote) with regional/international travel as needed.

Twilio is hiring a remote Technical Account Manager to support US customers during specified business hours. The role requires 4+ years of relevant experience, strong troubleshooting skills across APIs, cloud solutions, server-side languages (Java, Node.js, PHP, C#, Python) and client-side JavaScript (React/Redux), plus networking knowledge (TCP/UDP, SSL/TLS). Responsibilities include incident resolution, proactive recommendations, collaborating with product and engineering teams, and occasional travel for in-person meetings.

Twilio is hiring an experienced Technical Account Manager to act as the primary technical contact for strategic customers, resolving complex technical issues, delivering proactive recommendations, and collaborating with product and engineering teams. Role is remote (based in Colombia) and supports customers during 9am–6pm Eastern; requires 4+ years of relevant experience and strong API, cloud, troubleshooting, and communication skills.

The Technical Account Manager will be the designated technical escalation contact for strategic customers, resolving complex technical problems, collaborating with customers' developers and Twilio Product & Engineering, and driving improvements based on customer trends. The role requires 4+ years' experience, strong familiarity with RESTful APIs, server-side languages (Java, Node.js, PHP, C#, Python), client-side JavaScript frameworks (React/Redux), and networking (TCP/UDP, SSL/TLS). The position is remote (based in Bogotá) and includes working specified daytime support hours and occasional travel for meetings.

The Customer Success Advocate will own day-to-day relationships with a portfolio of strategic clients, lead onboarding and success plans, surface risks/opportunities using data, and partner with Sales on expansion and renewals. Preferred: 3+ years in a client-facing customer success role in financial software or SaaS; familiarity with Microsoft and Google productivity suites, Salesforce and Gainsight is a plus.

Join GitLab as a Customer Success Engineer working in a pooled model to help customers adopt GitLab through technical consulting, architecture guidance, webinars, hands-on labs, and reusable enablement content. Role supports use cases such as source code management, CI/CD, DevSecOps, and Agile Planning. Remote candidates located in Brazil, Mexico, or the United States; fluency in English and Spanish required; Brazilian Portuguese is a strong plus. US base salary range provided.

Planful is hiring a Customer Success Manager to build value-driven relationships with clients across financial planning, reporting, consolidation, and forecasting. Responsibilities include managing client success plans, cross-functional coordination (support, sales, product, engineering), proactive consultative guidance, using tools like Gainsight and Salesforce, and leveraging data to identify risks and opportunities. Preferred: 5+ years in a client-facing CSM role in financial software/SaaS.

Responsible for managing relationships with boutique fitness and wellness studio partners in Spain (Barcelona), driving revenue and reservation growth, retention, upselling and adoption of ClassPass products. Role involves using Salesforce, analysing partner performance, delivering quarterly business reviews, resolving partner issues and collaborating cross-functionally. Requires fluency in Spanish and English and the right to work in Spain.

Lead CrowdStrike’s Customer Success Analytics team to define and execute a global analytics roadmap, build customer health and adoption models, oversee data architecture and pipelines (Snowflake/BigQuery/ETL), drive adoption of self-service BI (Tableau/CRM Analytics), and advise VP-level leadership to influence GTM strategy. Requires 10+ years in BI/analytics with B2B SaaS customer success domain experience and strong SQL, data engineering, and executive communication skills.

Owner of a portfolio of ~70 named strategic accounts at FMX; responsible for retention, renewal leadership, and expansion ARR through account planning, multi-threading, MEDDPICC qualification, and coordinating internal teams. Remote-first US role; base salary listed at $85,000. Requires 7+ years in B2B SaaS sales or account management with enterprise/strategic account expansion experience.

Senior Director responsible for hiring, managing and mentoring the European corporate events team; leading strategic planning and end-to-end execution of customer Summits and internal field kickoffs; managing third-party vendors, budgets, venues, event processes and data to improve attendee journeys. Role based in Manchester, UK; requires 7+ years managing large (1,500+ attendee) B2B events and ability to travel 10–15%.