Drive executive relationships and management-consulting style engagements to optimize customers' use of Ping Identity, orchestrate integrated account strategies across sales and delivery teams, deliver strategy workshops, use data-driven insights to mitigate renewal risk, and ensure long-term client retention. Role is US-remote. Salary range $132,000–$165,000 plus variable pay.

Implement and deliver Salesforce solutions including standard configuration, custom development (Apex, LWC), data migration and integrations. Work remotely from Brazil with global teams, follow agile methodology, liaise with product teams, and debug technical implementation issues. Required skills include basic programming (JavaScript/Java/Apex), front-end (HTML/CSS), Git, REST/SOAP, ETL, Lightning App Builder/Flow familiarity, and strong communication.

Muck Rack is hiring a Senior Account Manager to own pipeline and drive expansion (cross-sell and upsell) within Enterprise accounts for its PR and media intelligence SaaS products. The role requires partnering with Customer Success, strong prospecting/outbound skills, forecasting, and 5–8 years of enterprise sales or account management experience, with experience selling PR/media intelligence or related solutions.

Join Remote as a Global Payroll Implementation Specialist to own end-to-end PEO client onboarding (payroll setup, benefits enrollment, state tax registrations, wage reconciliations) and collaborate with Sales, Product, Legal, and Support. Fully remote with a US applicant priority; requires 3+ years' relevant experience and fluency in English. Salary range listed: $83,200–$112,300 USD per year.

Responsible for implementing eClinical platforms for studies, gathering and documenting requirements, configuring systems (CTMS, EDMS, EDC, IVRS), coordinating global virtual teams, managing client communications, ensuring compliance with SOPs/ICH-GCP/21 CFR Part 11, and supporting timely, high-quality delivery. Role can be fully home based in Romania, Serbia, Poland, or South Africa.

Manage relationships with existing customers across the EMEA region, identify opportunities for revenue growth, handle support escalations, coordinate with cloud vendor teams, deliver quarterly reviews, and surface customer feedback to product/engineering. Requires 3+ years in account management, experience in cloud ecosystems (AWS/GCP/Azure), and strong English and Dutch communication skills.

The Account Manager will be part of the EMEA Account Management team, responsible for nurturing customer relationships, identifying growth and cost-optimization opportunities across AWS/GCP/Azure, managing escalations, negotiating long-term commitments, and coordinating with cloud vendor teams. Requires 3+ years in account management supporting EMEA, strong English and Dutch communication, and technical fluency with cloud environments.

Hopper HTS seeks a Partner Success Consultant to work with senior and C-level partner stakeholders to develop and execute growth strategies, run executive business reviews, onboard partners to the HTS Commerce platform, identify performance gaps using platform data, and collaborate with product and engineering to prioritize roadmap items. The role requires strong analytical skills, consultative experience in technology/travel/e-commerce (or SaaS), executive communication, and regular collaboration in both French and English. Location advertised: Montréal/Québec (remote).

Work with senior partner stakeholders to develop and execute growth strategies across loyalty, pricing, merchandising and marketing; translate partner needs into prioritized product roadmaps and data-driven initiatives; onboard and monitor partner performance while codifying scalable best practices and playbooks.

Work with senior and C-level partners to develop and execute growth strategies across loyalty, pricing, merchandising, and marketing; lead executive business reviews; translate platform data into actionable recommendations; onboard partners and ensure fast time-to-value; influence product roadmap and codify scalable best practices. Role includes remote work with onsite collaboration as needed.

The Partner Success Consultant will work with senior and C-level stakeholders across a global partner network to develop and execute growth strategies, optimize the HTS Commerce platform, onboard partners, and deliver data-driven recommendations. The role combines consulting, product influence, data analysis, and operational execution and may require onsite collaboration with partner teams.

Remote role owning end-to-end post-sales customer lifecycle for a high-volume SMB book across Payroll, EOR and adjacent products. Responsibilities include onboarding, adoption, churn-risk identification and mitigation, renewals, and surfacing upsell signals; requires strong written communication, CRM hygiene (Vitally + Salesforce), and comfort using AI as an assistant. Applications in English; LATAM applicants prioritized.

Remote Senior Executive Assistant role supporting the SVP, Global Customer Solutions at Grafana Labs. Combines high-level executive support (calendar, travel, expenses, meeting coordination, confidential communications) with hands-on program management responsibilities (tracking programs, driving cross-functional accountability, preparing leadership materials). Role favors experience in tech/high-growth environments, comfort with AI/automation tools, and working in PST or MST time zones. US-based compensation range listed.

Fastly seeks a Manager, Customer Solutions Engineering to lead a team of technical customer engineers who act as named contacts for large customers. Responsibilities include driving strategy and operations for the team, managing stakeholder relationships across Client Services, Sales, Product and Engineering, handling escalations, defining SLAs and workflows, and coaching staff. Requires 8+ years pre-/post-sales experience and 2+ years of people leadership; role is hybrid across San Francisco, Denver, or New York, requires travel as needed, and does not support relocation.

Chegg is hiring a remote Student Success Coach (video) to deliver relationship-based, live 20–30 minute coaching sessions (up to 40–50 per week) for learners across the United States. The role requires preparing sessions using learner data, documenting interactions in CRM, collaborating with internal teams, and availability 9am–5pm PST. Minimum 3 years experience preferred. Base salary range: USD 64,800–85,000 per year.

Professional-services role working across industries to analyze client workflows, design and implement CX and AI-enabled solutions (configuration, integrations, testing), run working sessions and training, and produce practical documentation and playbooks to drive adoption.

The Senior Technical Account Manager will act as a strategic technical partner for key customers, providing architecture design, technical consultation, proactive engagement (QBRs, usage monitoring, cost/performance optimization), and cross-functional advocacy. Requires deep cloud infrastructure knowledge (Linux, automation, Terraform/Ansible, Docker/Kubernetes), programming/scripting (e.g., Python or Go), major cloud platform experience (AWS/GCP/Azure), troubleshooting skills, and experience working with CRMs and technical documentation. Role is remote; compensation range specified.

Lead a portfolio of post-sale B2B SaaS customers using structured, signal-driven engagement to accelerate time-to-value, drive adoption, surface expansion opportunities, and increase renewal confidence. Requires technical credibility with modern software development lifecycles (DevOps, CI/CD, artifact management, OSS/security), strong customer-facing communication, cross-functional collaboration, and habitual use of GenAI tools to improve planning and execution.

Post-sale customer-facing role responsible for proactively guiding customers through onboarding, adoption, and value realization using telemetry and structured lifecycle motions. Requires technical credibility with modern software development practices (DevOps, CI/CD, artifact management, OSS governance), strong stakeholder communication, and routine, responsible use of GenAI to improve analysis and execution.

Role supporting Kraken's highest-value private clients (HNWI) by delivering white-glove relationship management, personalised trading enablement and benefits. Responsibilities include driving KPIs (revenue, trading volume, assets on platform), executing programmes to increase client activity, leveraging blockchain analytics and trading data, and partnering with product/marketing/client service teams. Requires 5+ years in relationship/account/private client management with at least 2 years in crypto and fluency in English.