Director-level role responsible for leading account management, building strategic client relationships with enterprise brands, identifying upsell/cross-sell opportunities, owning multi-year revenue targets, and partnering across Sales, Product, and Customer Success. Requires 10+ years of relevant experience and strong analytical, presentation, and leadership skills. US-remote with preference for New York or Chicago.

Lead recruiting, coaching, performance management, staffing and service delivery for worldwide technical support; manage incident and escalation response, KPI tracking and reporting, and cross-functional initiatives with product, engineering and implementation teams. Requires 5+ years of direct leadership in a client-facing/technical support environment; experience with Salesforce Service Cloud, Jira, Power BI, multi-channel contact centers, Agile and ITIL is preferred.

Senior Implementation Consultant (Spanish-speaking) responsible for end-to-end delivery of customer implementations, leading Spanish-language stakeholder calls, managing multiple onboarding engagements, collaborating cross-functionally, and advancing customers' security programs. Requires 5+ years in technical consulting or SaaS implementation, fluency in Spanish, knowledge of SDLC/DevOps and CI/CD, and willingness to travel up to 15%.

The Customer Success Manager will partner with assigned customers to turn pre-sales plans into actionable objectives, guide adoption of the GitLab platform and best practices, handle escalations, and collaborate with Support, Product, Engineering, Sales, and Professional Services. The role requires knowledge of Git, branching strategies, SDLC, CI/CD/DevSecOps, prior customer success experience, project management skills, strong communication and analytical abilities, willingness to travel if needed, and fluent French.

Payscale seeks an Account Manager, Mid-Market I to grow existing customers through upsells of compensation data, software, and services. The role owns the sales cycle, partners with Renewals and Customer Success, maintains forecasting in Salesforce, and meets monthly/quarterly/annual quotas. Strong preference for HCM/compensation SaaS experience and experience selling to HR leaders and C-level executives. Remote-first within the United States.

Remote-first role within Granicus' in-house digital agency (GXG). Responsibilities include designing outcome-driven workshops, applying CX and human-centered design methods (journey mapping, personas, ideation), synthesizing insights into actionable recommendations, and leading virtual/hybrid sessions using Zoom/Teams and collaborative whiteboards. Prefers experience with government clients, digital communications tools (email, CMS, social), and 5+ years of consulting, digital strategy, UX, or CX experience. Salary range listed: USD 93,000–120,000 per year. Up to 30% travel required.

Maxio seeks an Account Manager to act as the primary post-implementation contact for strategic customers, drive product education and adoption, manage renewals and expansion (upsell/cross-sell), maintain expansion pipeline and forecasts, and collaborate with Product, Services, and Solution Engineering. Role requires 2+ years in quota-carrying post-sale/account expansion roles and experience selling to the FinTech/Office of the CFO ecosystem (NetSuite, QuickBooks, Sage, Xero).

Flashfood seeks a Senior Account Manager, Enterprise Partnerships to manage and grow relationships with large grocery retail partners across the United States and Canada. Responsibilities include end-to-end account ownership from C-suite to store teams, strategic account planning, expanding program adoption, conducting business reviews and store visits, leading corrective actions, supporting renewals/expansions, and influencing product roadmap. Role is remote with required travel for store visits and in-person training; 7+ years of enterprise account management or partnerships experience is required.

Join Salesforce Professional Services as a Services Business Strategy Director focused on Financial Services. The role partners with CxO-level customers to craft experience-led strategies, define success metrics, develop multi-year roadmaps, and support GTM/proposal activities for large-enterprise transformations. Requires 10+ years of enterprise technology transformation consulting, experience with strategy, change management, value realization, and GTM support; Bachelor's required, Master's/MBA preferred. Occasional travel (30–50%).

Manage assigned higher education and state/local government accounts to meet renewal and upsell targets. Act as customer advocate, handle escalations, coordinate with Sales, Support, Professional Services and Finance, drive onboarding, maintain account strategy, and update sales systems. Requires 3+ years in sales/account management for a technology company and experience with Salesforce, Gainsight and Jira.

Customer-facing Staff Solutions Engineer to support Firefox Enterprise growth across France. Responsibilities include partnering with Sales, leading technical discovery and solution design, running workshops, designing and supporting pilots/POCs and rollouts, validating interoperability (SSO/MFA/IdP, SIEM, proxies, certificates/PKI, endpoint tooling), and creating reusable technical assets. Role requires 7+ years' experience, native-level French, strong English, willingness to travel within France, and experience with enterprise security, endpoint management, policy frameworks, and Kubernetes/Helm for customer environments.

As a Press Release Operations Specialist, you will support customers through press release submission to delivery, troubleshoot publishing/formatting/scheduling issues, manage newsroom content, monitor release status, and escalate technical issues to Product and Engineering. Role is remote in the United States, works roughly 12:00 PM–9:00 PM ET, includes up to 10% travel, and has a stated US starting pay of $27/hour.

The role is a quota-carrying Corporate Account Executive based in Indonesia focusing on driving adoption, upsell and cross-sell within existing customers. Responsibilities include serving as primary client contact, developing account strategies, achieving sales growth, coordinating with Sales, Customer Success and Product, handling escalations, and delivering product feedback. Requires 5+ years of end-to-end sales/account management experience, strong consultative selling skills, technical aptitude, and experience with sales frameworks (MEDDPICC/Sandler); cybersecurity and SaaS experience are preferred.

Primary relationship owner and support champion for Veeva Compass customers, responsible for onboarding, training on the Compass UI, data ingest and investigations, product communications, collecting customer feedback for roadmap, and creating customer-facing and internal enablement materials. Requires 6+ years in customer-facing or analytical roles in consulting, health tech, or life sciences and familiarity with industry data products (e.g., IQVIA, Komodo). Based in Philadelphia, PA (Work Anywhere policy).

Lead primary customer contact for Compass Patient, Prescriber, and National customers. Responsibilities include onboarding and training on Compass, data ingest and investigations, maintaining customer information in Veeva Vault, communicating product releases, creating educational collateral, collecting customer feedback for product planning, and occasional travel to customer sites. Requires 6+ years in customer-facing or analytical roles in consulting/health tech/life sciences and familiarity with industry data partners such as IQVIA and Komodo.

Owner of post-sales customer relationships for Veeva Compass Patient, Prescriber, and National customers. Responsibilities include customer onboarding and training on Compass UI, data ingest and investigations, communicating product releases and roadmaps, creating user-facing collateral, and feeding customer insights into the product roadmap. Requires 6+ years in a customer-facing or internal analytical role in health tech/ life sciences and familiarity with industry data products (e.g., IQVIA, Komodo). Occasional travel to customer sites is expected.

The role is a customer-facing Technical Adoption Manager for VMware Cloud Foundation, responsible for onboarding, driving consumption and adoption, delivering roadmaps and assessments, providing solution guidance and optimizing operations. Location is in India (mentions Bangalore and Mumbai); the posting requires 12+ years of related experience and VCF/VCP/VCAP or equivalent VMware certifications. The role involves frequent travel to customer sites.

The Field Account Manager will spend ~70–80% of time in the field building relationships, upselling, and driving partner engagement across a regional territory. Requires 2+ years of full-cycle B2B or field sales/account management experience, familiarity with Salesforce and Salesloft, and willingness to travel frequently by car and/or flight.

The Engagement Manager, Professional Services at GitLab scopes outcome-oriented services engagements, conducts discovery with customers and account teams, builds proposals and statements of work, coordinates with delivery and operations (including staffing and time zone/language coverage), manages forecasting in Salesforce and Clari, and supports commercial discussions to drive deal closure. Role is remote (US-based salary range listed).

Hightouch is hiring a Technical Account Manager to manage the customer journey for mid-market accounts remotely in North America. The role focuses on onboarding, driving adoption, retention and expansion, providing proactive technical guidance, troubleshooting, and collaborating with Sales, Support, and Engineering. Requires 5+ years in a client-facing or technical role with experience in project management and familiarity with SQL, databases, APIs and reporting tools.