Remote (US/Canada) role leading a team of Solutions Engineers that partner with Account Executives on mid‑market SaaS deals. Responsible for hiring and developing SEs, overseeing demos, trials, technical evaluations and RFPs, standardizing demo/workflow processes, providing product feedback, and building scalable enablement and infrastructure to improve execution and revenue outcomes.

Salesforce Professional Services is hiring a Technical Consultant to design, code and deploy Salesforce platform solutions and enterprise integrations. Role focuses on technical leadership in customer engagements, solution architecture, middleware integrations, and delivering customer success. Minimum 5 years IT experience; technical skills include object-oriented programming (e.g., Java), REST/SOAP, microservices and event-driven architectures. Proficiency in English and Italian is required. Remote based in Brazil.

Lead, mentor and run day-to-day operations for a client service team across time zones, defining service standards and ensuring SLAs are met. Requires 3+ years' experience in prime brokerage or similar capital markets exposure and skills in people management, stakeholder coordination, problem solving and risk/control awareness. Role is fully remote and may involve occasional business travel.

CrowdStrike seeks a Technical Account Manager II (Customer Onboarding) to lead onboarding and initial implementations for mid-market Premium Support SaaS customers. Responsibilities include provisioning new customers, driving integrations and deployments, documenting onboarding challenges, escalating and resolving technical issues, creating knowledge base content, and collaborating with internal teams to reduce renewal risk. Requires professional fluency in English and experience with Windows Server; experience with Linux/macOS, project/customer success skills, and SaaS background are relevant. U.S. base salary range: $86,000 - $135,000 per year.

Responsible for sourcing, activating and amplifying customer success stories across marketing campaigns and programs in EMEA. Partner with sales, product, and marketing to build a pipeline of customer advocates and lead end-to-end engagements across content, events, PR and campaigns. Requires 6+ years in customer marketing or advocacy; B2B technology and enterprise experience are preferred. Role is remote and based in London with ~15% travel.

The Premier Success Manager is the designated customer advocate for Extreme's strategic Premier customers, managing onboarding, adoption, escalation coordination, quarterly reviews, and renewal/expansion activities. Role requires ~5 years' relevant experience, strong Norwegian and English skills, technical knowledge in networking (SDN, NFV, routing/switching, cloud, wireless), project management and customer support operations. Salary range listed at 1.0–1.2M NOK per year.

NVIDIA seeks a Senior Customer Success Manager with 12+ years supporting U.S. federal government customers and an active Top Secret (TS) clearance (TS/SCI preferred). The role is post-sale, focused on driving adoption of NVIDIA AI Enterprise, Run:AI, Omniverse, and hardened AI containers within classified, air-gapped, and IL4/IL5/IL6 environments, coordinating with partners and integrators, and ensuring renewal readiness.

Lead a team of program/project managers delivering complex, enterprise-scale CRM and technology programs. Responsibilities include program governance, cross-functional alignment, Agile delivery, risk and budget management, executive stakeholder engagement, mentoring, and ensuring on-time/on-budget delivery of multi-workstream programs (50+ people). Minimum 15+ years’ experience with 5+ years leading multiple work streams and 10+ years in consulting; travel approximately 50%.

Director, Client Success (Remote - US only). Lead and develop a high-performing CSM team (experience managing teams of 6–10), manage a portfolio of client accounts including direct responsibility for select relationships, drive retention and expansion programs, standardize and optimize operational processes, monitor KPIs and client health (including NPS), and collaborate across sales, product, marketing, and delivery. Requires 5+ years in account or client success management and a bachelor's degree or equivalent; proficiency with Office 365, CRM and customer success tooling; eligibility to work in the United States without sponsorship.

Lead a portfolio of enterprise accounts (typically 5–10) as the primary point of contact to ensure renewal and growth, deliver monthly/quarterly business reviews, identify opportunities aligned to product roadmaps, and craft data-driven narratives of performance. Requires 3+ years managing large recurring enterprise deals, consultative communication, project management, and strong analytical skills. Location: Austin or remote (United States).

Bazaarvoice seeks a Client Success Manager to manage a portfolio of named enterprise accounts (US, remote), focus on client retention and measurable ROI, collaborate with cross-functional teams, consult on marketing/program health and user-generated content optimization, and identify upsell opportunities. Requires a bachelor's degree and a minimum of 3 years in account management, sales, or client services; compensation listed at $70,000–$78,000 USD/year.

Serve as the Marketing Cloud subject-matter expert and primary customer contact for Salesforce Signature customers—orchestrating deliverables, driving adoption of Marketing Cloud features, managing renewals and expansion, coordinating cross-functional resources, and advocating for customers during incident resolution. Requires 5+ years in technical customer success/SaaS and deep knowledge of Salesforce Marketing Cloud and digital marketing.

The Portfolio Delivery Leader owns portfolio health (status, financials, staffing), pre-sales and delivery alignment, margin protection, escalation response, and executive customer relationships across multiple engagements. Role expects Director-level experience managing complex, multi-engagement books of business, strong financial governance (burn rate, contingency, delivered vs. bid margin), and experience with fixed-fee delivery models. Possible travel ~25%.

Customer Success Architect responsible for aligning GitLab with customer business objectives, driving adoption and retention, supporting onboarding, managing escalations, building Customer Success Plans, and liaising with Product, Engineering, Support and Services. Role requires technical knowledge of Git, CI/CD and DevSecOps and fluent French.

The Customer Success Architect partners with assigned customers to translate business outcomes into adoption plans, provide onboarding and technical enablement, act as a liaison to Product/Engineering/Support, manage escalations, and drive retention and growth. The role requires knowledge of Git, CI/CD, DevSecOps and experience in customer-facing post-sales or professional services functions. Ability to travel if needed.

Join Stripe's Global Partner Engineering & Operations team to manage technical partnerships: drive integrations, set and monitor SLAs and performance metrics, coordinate incident resolution, and work cross-functionally with Engineering, Product, and Partner Development. Requires a bachelor’s degree, at least 6 years' relevant experience, and experience with payment technologies; SQL/XML proficiency preferred.

Responsible for managing the end-to-end customer renewal process for a book of business, proactively engaging customers on renewal terms, identifying upsell or resizing opportunities, resolving renewal-related concerns, collaborating with account teams on renewal/termination documentation, and maintaining accurate renewal records and CRM data.

EXANTE is hiring a Customer Experience Manager to represent the customer voice across the business, build frameworks to track satisfaction, conduct customer feedback and analysis, lead customer-first initiatives, own escalations and welfare processes, and recommend improvements based on market trends. The role reports to the Marketing Director and is offered as remote work.

Salesforce is hiring a MuleSoft Account Partner to originate and execute professional services deals, generate pipeline and bookings, develop account and territory plans, engage at C-level, and drive realization of business value from MuleSoft Anypoint Platform. Preferred: 7+ years consultative sales experience, experience with professional services or global system integrator environments, and background in CMT is a plus.

Datadog is hiring an Enterprise Customer Success Manager to own onboarding and adoption for large enterprise customers in Thailand. The role partners with sales and solution engineering, manages customer relationships, monitors usage to uncover risks and growth opportunities, and requires 3+ years in customer success or account management. Business-level Thai and comfortable English are required; travel for onsite visits may be needed.