Full-time Social Media Support Specialist working weekends (Sunday–Thursday) in a hybrid, in-office role (Foster City or New York). Responsibilities include responding to customer inquiries and community discussions on X/Twitter, LinkedIn, Reddit, and app stores; using tools such as Zendesk, Sprout Social, Linear, Slack, Stripe, Orb, Notion, and Replit; monitoring channels for feedback and technical issues; and coordinating escalations with product and engineering teams. Requires 4+ years of social media support experience.

The Voice Client Engagement Specialist delivers real-time, premium support to high-value Kraken clients. Responsibilities include resolving complex issues end-to-end, educating clients on Kraken products, identifying growth opportunities, maintaining quality/security/regulatory standards, and contributing product insights. Strong English communication, client instincts, de-escalation skills, crypto/trading knowledge and comfort with AI are emphasized.

The Practice Manager - EHS will build and lead a team of EHS and Vault Platform experts, drive implementation and operational excellence for EHS deployments, act as a services delivery lead on key engagements, and collaborate cross-functionally to ensure customer success. Requires 8+ years delivering enterprise cloud implementations and 4+ years of direct people management; travel up to 25%.

Join Docker's Customer Success team to execute customer onboarding initiatives for Docker Hub and other Docker products. The role partners with Sales, Operations, Support, and Customer Success to provision accounts, deliver personalized and automated onboarding workflows, improve processes and automations, and maintain onboarding metrics. Requires 4+ years of customer-facing onboarding/implementation experience and familiarity with SaaS and cloud technologies. Compensation (EU) listed at €71.4K–€102K (plus equity).

This remote role (UK or Germany) manages day-to-day operations for multiple affiliate programs, including client and affiliate communications, reporting and data analysis (advanced Excel), recruitment, fraud checks, and program maintenance. The role expects about 1–2 years of relevant work experience; familiarity with affiliate networks (e.g., ShareASale, Commission Junction, Impact), HTML, and ability to travel for meetings/conferences are beneficial. Target salary range: £27,000–£37,000 per year.

Remote role (UK or Germany) responsible for daily operations of multiple affiliate programs including client and affiliate communication, reporting and data analysis using Excel, recruitment, fraud checks, and campaign/portfolio management. Ideal candidate has 1–2 years' experience, strong Excel skills, familiarity with affiliate networks/SaaS platforms is a plus, and occasional travel may be required.

Remote role (UK or Germany) supporting multiple affiliate programs with 1–2 years' experience preferred. Responsibilities include client and affiliate communications, Excel-based reporting and data analysis, affiliate recruitment, fraud checks, program and campaign management, and collaboration with peers. Fluency in French, Italian, Spanish or German is listed as a plus. Target salary range: €37,000–€44,000 per year.

Full-time, hybrid Tier-1 Customer Support Specialist in Krakow. Provide first-line support via email, chat, and scheduled phone/video sessions, assist internal teams via Slack, create and maintain support documentation, and use AI-assisted tools and automations to investigate issues and improve customer experience. Requires 1–2 years of customer support experience (preferably SaaS) and familiarity with APIs/webhooks and support platforms.

Lead and scale Phone, Email, and Chat channel teams within a 24/7 CX operation, owning channel performance (quality, speed, productivity, CSAT), coaching managers, handling escalations, and partnering with CX Ops, AI, Product, and Engineering to improve workflows and automation. Requires hands-on operational leadership, experience improving customer-facing operations, and familiarity with AI/automation and cross-functional product collaboration.

The Senior Channel Enablement Manager will develop and manage partner enablement programs and curriculum, create high-impact learning assets (battle cards, pitch decks, e-learning), deliver virtual trainings, administer PRM/LMS tools, and measure program effectiveness. Requires 5+ years in channel/partner/sales enablement within enterprise SaaS, cloud infrastructure, or cybersecurity. Role is open to hybrid and fully remote candidates in the United States and may require travel.

The Senior Technical Account Manager leads complex, non-routine technical projects for enterprise customers, provides expert guidance on containerized cloud application platforms (OpenShift, Kubernetes, containers), collaborates with engineering/product/support teams, creates technical documentation, mentors team members, and manages strategic customer relationships. Role requires bilingual French and English, 5+ years of experience, and occasional regional travel.

Field role reporting to the Assistant Market Manager. Responsible for completing pre-assigned in-home measurement appointments, maintaining customer relationships, supporting sales and installation coordination. Requires 1+ years related experience, travel between locations, and handling moderate weight items.

DoiT seeks an Account Manager (EMEA) to nurture relationships with existing cloud customers, manage escalations, negotiate long-term commitments, identify workload and cost-optimization opportunities, and work with cloud vendor teams. Requires 3+ years in account management supporting EMEA, 2+ years at a technology company, experience with AWS/GCP/Azure, and strong English and Swedish communication skills. Role is remote with flexible working options.

DoiT is hiring an Account Manager (remote, based in Sweden, Ireland, or Estonia) to manage EMEA customer relationships, identify growth opportunities, negotiate long-term commitments, handle escalations, run quarterly reviews, and identify cost-optimization opportunities. Requires 3+ years in account management supporting EMEA, 2+ years in a technology company, experience with major cloud providers, and strong English and Swedish communication skills.

The Account Manager will own a book of EMEA customers, manage escalations, negotiate long-term commitments, identify workload and cost-optimization opportunities in customers' cloud/SaaS environments, deliver quarterly reviews, and liaise with cloud provider teams. Requires 3+ years in account management supporting EMEA, 2+ years at a technology company, experience with AWS/Google Cloud/Azure ecosystems, strong English and Swedish communication, and technical aptitude to engage with engineering teams.

Join ClickUp as an SMB Account Executive based in Dublin to drive net-new acquisition for SMB accounts (1–25 employees), convert free trials and marketing-qualified leads into paid customers, run product demos and presentations, and support expansion and renewals. Requires 1+ years relevant sales experience, SaaS sales experience, consultative selling, strong written/verbal presentation skills, and experience with RFI/RFQ processes.

The Principal/Lead Relationship Manager will drive revenue, market share and customer experience for payments acceptance among enterprise merchant accounts (hotels, car rental, lodging, entertainment), managing large national franchise clients, implementing product and marketing initiatives, delivering data-driven client presentations, and overseeing operational and compliance activities. Role requires a minimum of 4 years relevant experience, up to 15% domestic travel, and is remote-eligible for US-based candidates; Capital One will not sponsor new applicants for employment authorization for this position.

Lead multi-functional engineering programs with OEM/ODM and technology partners to integrate GPU and storage server solutions, driving projects from proof-of-concept through design, qualification, validation, and customer acceptance. Requires 12+ years' experience in complex system-level integration, program management, cross-functional coordination, and reporting on metrics and risks. Remote role listed for the US.

The Technical Adoption Manager will act as a trusted advisor to assigned enterprise customers, enabling onboarding, consumption, adoption and realization of business value from VMware Cloud Foundation and its components (vSphere, vSAN, NSX, HCX, VKS, VCF Operations, etc.). Responsibilities include technology assessments, roadmaps, solution guidance, best-practices reviews, operations optimization, and regular business reviews with customer stakeholders. The role requires 12+ years related experience and VMware certifications (VCP-VCF, VCAP or equivalent). The position is India-based (references to Mumbai and Bangalore) and requires significant travel to customer sites.

Sonatype seeks a Renewal Specialist to proactively manage subscription renewals and related expansions, review usage and subscription history, prepare renewal quotes and ordering documents, and engage customers to ensure timely renewals and potential expansion. The role requires collaboration with Sales, Customer Success, and Accounting, experience with CRM systems (e.g., Salesforce), and strong attention to detail.