Write, edit, and maintain user-facing web and support content (FAQs, how-tos, announcements), apply plain language and Section 508/WCAG accessibility requirements, coordinate webinars (Cvent), and manage content in Confluence and JIRA. Requires 3+ years of relevant technical writing experience, proficiency with Microsoft 365, ability to work remotely, and eligibility for a Public Trust clearance; candidates must have lived in the United States 3 of the past 5 years.

Design and produce curriculum, e-learning modules, tutorials, videos, interactive demos, and assessments for Stripe products; partner with product managers, engineers, and UX designers to identify learning needs; use learner feedback and training data to evaluate and iterate on materials; and lead training sessions and workshops.

Evergreen remote Customer Support Specialist (Tier 1) role supporting Granum’s SaaS products across the US and Canada (office locations in Atlanta, GA and Greater Toronto Area). Responsibilities include handling phone, email, chat and ticketing inquiries, diagnosing and resolving technical issues, escalating bugs to development, contributing to FAQs/Help Center/Training materials, and improving support processes. Compensation ranges are listed separately for Canada (CAD 65,000–70,000) and the US (USD 55,000–60,000) in the posting. Granum does not sponsor work authorization; candidates must be authorized to work in the US or Canada.

Role owns the internal and external knowledge roadmap for Rippling Support: reorganize Confluence, scale public help content to increase self-service and deflection, implement AI-first data structuring and governance, build automated content-generation and ingestion pipelines, and measure ROI via analytics. Requires ~5–7 years in knowledge management/technical writing/support ops, hands-on experience with Confluence, JIRA, Salesforce Knowledge, LLMs/prompt engineering, and SQL/Snowflake.

Parexel is seeking a Senior/Global Regulatory Labeling Strategist to define and lead global labeling strategy and execution (CCDS, TPL, regional labels, HA responses) across development and post-approval lifecycle. The role requires 7+ years industry experience with significant global labeling leadership, strong medical/technical writing skills, CTD experience, and familiarity with systems such as Veeva RIMS, eDMS, Docubridge, and Trackwise. The position is US-based remote with preference for candidates able to cover EST hours.

Santa Clara-based principal engineer in Test Design Engineering responsible for shaping production test strategies, guiding test architecture and failure diagnosis for complex networking platforms (NICs, SmartNICs, DPUs, NVLink, Ethernet switches), coordinating across engineering and operations, working with contract manufacturers, and developing/deploying production test solutions and plans.

Remote-first US role (ideally West Coast) focused on creating tutorials, demos, benchmarks, and integrations for Cast AI core products and Kimchi; representing the product in community channels and conferences; synthesizing user feedback into product signals. Requires hands-on software experience and strong technical writing and public-facing skills. Cast AI does not provide visa sponsorship.

CrowdStrike is hiring a Technical Proposal Writer/Proposal Manager to manage end-to-end proposal activity (RFIs, RFPs, RFQs, DDQs, security questionnaires), coordinate SMEs, and produce compliant customer-facing responses. Remote role for East Coast US candidates; requires 3+ years managing complex proposals (experience in SaaS or cybersecurity preferred), proficiency with proposal platforms (RFPIO, Loopio, Responsive), Salesforce, MS Office/Google Workspace, and experience leveraging AI tools. Base salary range for U.S. candidates is $86,000–$135,000/year.

Senior technical leader responsible for defining and evolving the architecture and technical direction of GitLab's Core DevOps services (CI, CD, Plan, and source control). Role includes reducing systemic risk, driving convergence on shared patterns, integrating AI capabilities, mentoring senior engineers, participating in incident on-call, and delivering measurable reliability and performance improvements.

Lead strategy and execution of onboarding and "Getting Started" documentation, partner with Self-Service, Product, and Field teams to design cohesive user flows, measure effectiveness using analytics/UXR/telemetry, and iterate content. Role requires 7+ years of relevant technical writing or developer-focused experience and cross-functional leadership.

Join Ping Identity as a Technical Enablement Associate to support development and delivery of technical enablement for Sales Engineering, Partner pre-sales, and other GTM teams. Responsibilities include configuring and troubleshooting demo, lab, and proof-of-concept environments; creating and updating technical guides and training materials; executing test cases and documenting defects; and supporting onboarding and enablement events. Role requires foundational IT/cybersecurity/IAM knowledge, basic scripting ability, strong communication and organizational skills, and willingness to travel minimally (up to 10%).

Senior Technical Marketing Engineer to develop and lead technical content for NVIDIA DSX across the full stack (infrastructure, software, simulation, models, and workloads). Role includes creating reference architectures, whitepapers, demos, training, and coordinating across product, engineering, marketing, developer relations, partners, and field teams.

Full-time role focused on designing and building technical, code-intensive training and lab environments that teach developers and technical implementers how to build, configure, and deploy AI agents. Responsibilities include creating agent demos and reference implementations, owning Java- and REST API-based courses, applying instructional design practices, and collaborating closely with Product, Engineering, and Services teams. Requires hands-on experience with agent frameworks/SDKs (e.g., LangChain, Anthropic), core agent concepts (tool calling, RAG, context management, orchestration), familiarity with Java and REST APIs, and at least 3 years creating technical training or enablement.

Veeva seeks a Technical Curriculum Developer (AI Agents) to design and build hands-on training, lab environments, and working AI agent demos for customers, partners, and employees. The role requires practical experience building and troubleshooting AI agents (e.g., LangChain, LangGraph, Anthropic SDKs), strong instructional design skills for technical audiences, Java and REST API fluency, and collaboration with Product and Engineering. Position is Work Anywhere with a Pleasanton, California location referenced; base salary range $100,000–$175,000.

Owner of advanced, coding-intensive training for Veeva’s platform with a focus on agentic AI: design hands-on labs, build reference AI agents, and translate implementation challenges (tool calling, context, orchestration, prompt design) into learning experiences. Requires hands-on experience building and deploying AI agents (e.g., LangChain, Anthropic SDK), Java and REST API fluency, Git/Postman familiarity, and 3+ years creating technical training or curriculum.

The Applied Instructional Designer will create curriculum, lab modules, instructor guides, assessments, and digital learning content that translate engineering systems into scalable learning experiences. The role requires collaboration with engineers and university partners, aligning content with academic standards (e.g., ABET), piloting in classrooms, and measuring learning effectiveness.

NVIDIA is hiring a Senior Technical Marketing Engineer to develop tutorials, guides, workshops, webinars and other technical content to help developers use the CUDA platform. Role requires deep experience with CUDA and NVIDIA GPU technologies, strong C++ and Python skills, excellent technical communication, and the ability to work across product, engineering and marketing teams. Requires MS/PhD or equivalent experience and 5+ years relevant developer experience. Remote in the US with some travel required. Stated base salary ranges: $168,000–$258,750 (Level 4) and $208,000–$327,750 (Level 5).

NVIDIA is hiring a Senior Technical Marketing Engineer for CUDA-Q developer enablement. The role creates content, tools, and experiences (docs, GitHub examples, MCP servers, Agent Skills, prompt templates, tests, runbooks, and reference implementations) to help quantum researchers, HPC practitioners, and AI developers use CUDA-Q. Requires 8+ years' related experience, knowledge of quantum computing and CUDA-Q or similar frameworks, experience with documentation/information architecture, agent-consumable content standards (llms.txt, MCP, Agent Skills), and familiarity with agentic coding harnesses (Claude Code, Codex). Salary range: 160,000–253,000 USD (base).

Manage the end-to-end content development lifecycle for cloud courses, recruit and collaborate with subject-matter experts, design and review course material across cloud platforms and related areas (DevOps, IaC, MLOps, cloud data engineering), and leverage AI tools (e.g., Claude Code, Cursor, Replit) to scale high-quality content. Requires hands-on experience with one or more major cloud platforms and proficiency in Python and/or SQL; instructional design expertise and graduate degree or equivalent experience are preferred.

Seeking a Principal Software Engineer on the Elasticsearch Analytical Engine team to define technical vision and implement data-intensive analytics features for ES|QL and the compute engine. Requires strong hands-on experience with Java, search/analytics systems (Elasticsearch, Splunk, etc.), data structures, algorithms, distributed systems, and cross-team leadership/mentorship. Role is full-time and distributed; compensation listed as an annual USD range.