
Customer Support Specialist, Business Unit
Provide chat, email, and video support for Rippling's Scheduling and Attendance product, troubleshoot SaaS issues, document interactions using tools like Confluence, Jira, Salesforce and HubSpot, and work scheduled shifts (including some weekends) between 7:00 AM–7:00 PM CST. Requires 1–4 years of SaaS customer support experience and a bachelor's degree.













