
Sr. Business Systems Analyst, ServiceNow AI and Automation (Remote)
CrowdStrike is hiring a Senior Business Systems Analyst for the IT Service Management Office to design and enable AI-assisted and automated ServiceNow solutions. The role partners with stakeholders, architects, and developers to define requirements, solution designs, and automation guardrails; contributes to CMDB, CSDM, Employee Center Pro, Virtual Agent, and asset/configuration management; and drives adoption of self-service and automation. Requires 10+ years implementing/configuring SaaS business systems with at least 4 years of ServiceNow experience and demonstrated use of AI to improve workflows.


