Senior Solution Architect role focused on Consumer Goods Cloud and Trade Promotion Management. Serves as a strategic advisor and hands-on product/platform expert for large enterprise customers, driving solution architecture, discovery, requirements, system and functional design, and delivery. Requires 10+ years enterprise project experience, 3+ years in Consumer Goods/CG Cloud, expertise in Salesforce configuration/customization, familiarity with AI toolchains, and up to 50% travel.

Lead and develop Customer Success Managers and Customer Success Architects across North America, partner with Sales, Product, Engineering and other teams to drive software adoption and measurable customer outcomes, manage escalations, improve team processes and tools, and build executive-level customer relationships. Role is remote (United States) and involves occasional travel.

1Password is hiring a Senior Digital Customer Success Campaign Manager (remote within the U.S. or Canada). The individual contributor will build scalable digital customer success programs across onboarding, activation, adoption, and growth—owning campaign strategy, execution, analytics, experimentation, and cross-functional alignment. The role requires 6+ years in digital/lifecycle/customer success or related SaaS fields and hands-on experience with customer success/marketing automation tools. USA-based salary range listed: $121,000–$146,500 USD per year; Canada-based range is also provided in the posting.

Customer Success Architect at GitLab (remote, United States). Serve as a strategic technical advisor for a book of customers, translate pre-sales plans into success plans, drive adoption and retention, provide hands-on onboarding and enablement, manage escalations, and coordinate across Product, Engineering, Sales, Support, and Services to deliver DevSecOps outcomes.

Augury is hiring a remote Client Partner for scaled accounts to manage a high-volume portfolio (up to ~100 accounts) across SMB and mid-market segments. The role owns renewals and retention, maintains data-driven forecasts, identifies at-risk accounts, drives mitigation plans, and executes standardized scalable engagement models. Requires 5+ years of experience in customer success/account management, familiarity with Gainsight and Salesforce, and domain knowledge in industrial manufacturing or digital transformation. Listed pay range: $120,000–$155,000 OTE (for CO, CA, NYC).

Head the customer success and services team for Veeva Ostro (a conversational AI platform for life sciences). Oversee customer implementations and ongoing services, use customer data and analytics to improve adoption, retention and ROI, and collaborate with sales and product on account plans and product improvements. Role is based in Boston, MA; base salary range listed as $200,000–$270,000.

Lead a distributed Customer Success Engineering team focused on scalable technical enablement and adoption of GitLab (source code management, CI/CD, security, Agile planning) across a pooled book in the AMER region. Responsibilities include program design, data-driven measurement of adoption, mentoring team members, collaborating with Sales and Renewals, and surfacing voice-of-the-customer feedback to Product and Engineering. Remote role; salary range for US residents provided.

Ping Identity is hiring a Support Account Manager (remote, Denver-based) to monitor health of premier accounts, organize support case reviews, manage escalations and critical incidents, drive process improvements, and coordinate cross-functional resources. Role requires 5+ years with enterprise-class software in client-facing support/account roles. Salary range listed: $90,000–$105,000 (USD, annual).

Manage enterprise retail-media clients as primary point of contact; provide technical support and product enablement; develop and execute account plans to drive expansion; act as escalation owner; collaborate with Training, Product, and Engineering; create reports and reproduce errors for developers. Typically requires 5+ years of digital/search advertising and platform experience. Base salary range listed: $105,000–$115,000.

The Senior Customer Success Manager will be the primary contact for an assigned book of Pacvue enterprise clients, delivering technical support, onboarding and education, strategic account planning, and identifying expansion opportunities. The role expects typically 5+ years of digital/search advertising and platform experience and knowledge of retail media platforms (experience with Pacvue preferred). Base salary range listed: $90,000–$110,000 (plus eligibility for annual bonus).

Interface with prospects/customers and third-party underwriters to collect data, provide comparative analyses of health insurance plans, enter plan selections via the Rippling product, and help design scalable processes. Requires 2+ years in a client-facing health insurance role, strong verbal and written communication, project management skills, and proficiency with Google Sheets; Life, Accident & Health license preferred.

Moderate Udacity scholarship community forums (monitor daily, including weekends), provide non-technical student support, enforce community guidelines, assist Community Managers with engagement activities and occasional performance summaries. Role is remote, part-time, and requires residing in the USA or Canada and reliable online availability.

Ollie seeks a Customer Experience Associate to manage customer relationships across email, phone and order management systems, track feedback, drive CX initiatives, and run projects to improve the canine care experience. Role is remote but requires candidates to live within roughly one hour of Salt Lake City, UT or Nashville, TN and attend quarterly in-person offsites. Position starts at $20/hour; a bachelor’s degree and prior customer-facing experience are listed as preferred.

Hubstaff is hiring a remote Customer Success Manager for North and South America to manage end-to-end customer journeys (activation, adoption, retention, expansion, renewals) across ~150 mid-market and enterprise customers. The role requires 4+ years in Customer Success at a PLG SaaS company, experience managing 100+ accounts, data-driven decision making, and cross-functional collaboration.

Senior Product Technologist (remote, USA) serving as a subject matter expert in IAM and identity security. Responsibilities include leading technical discussions and executive briefings, advising enterprise customers, supporting evaluations and PoCs, capturing field insights to influence product strategy, and creating enablement materials. Requires 5+ years in IAM/cybersecurity or customer-facing technical roles and strong fluency with authentication standards (OAuth, OIDC, SAML, FIDO/Passkeys).

The School Account Manager I is an individual contributor selling Renaissance Learning products to K-12 customers across broad geographies in the Southwest, Midwest and Central United States (remote). Responsibilities include driving new business, renewals, cross- and up-sell, consultative solution selling, and maintaining customer relationships. Role requires 3+ years of sales experience, familiarity with CRMs (e.g., Salesforce, MS Dynamics), collaboration tools (Outlook, Microsoft Teams), occasional travel, and strong knowledge of K-12 education customers and processes.

The School Account Manager II manages and sells Renaissance products within assigned territory (Central, Midwest, Southwest US), driving new business, renewals, cross-sell and up-sell to meet revenue goals. Role requires consultative selling, K-12 education knowledge, CRM proficiency, occasional travel, and a minimum of 4 years of sales experience. Employment is permanent and based in the United States (no visa sponsorship).

Manage assigned territory for Renaissance’s K‑12 education products, driving new business, renewals, cross-sell and up-sell opportunities and serving as primary account contact. Requires 3+ years of sales experience, familiarity with CRMs (e.g., Salesforce, MS Dynamics), strong communication and presentation skills, knowledge of K‑12 education, occasional travel, and authorization to work in the United States (no visa sponsorship).

Lead role managing eCOA implementation engagements: providing implementation proposals, scoping and planning projects, negotiating SOWs and contracts, managing partner vendor relationships, and aligning with sales and services teams. Requires 5+ years in consulting/services for clinical data applications and familiarity with clinical data capture systems (EDC, IVRS, CTMS, safety systems).

Account Manager II (remote - IL) manages assigned territory to achieve revenue goals through prospecting, new business, renewals, cross-sell and up-sell. Requires 4+ years of sales experience, knowledge of K-12 education and edtech, proficiency with CRM and collaboration tools, and excellent communication skills. Position does not provide visa sponsorship. Base salary range provided: $61,800–$85,000 (annual).