The Customer Reliability Engineer - Infrastructure operates and improves the reliability of cloud infrastructure and Kubernetes clusters for Astronomer's managed Airflow service. Responsibilities include incident response, monitoring and observability, automation, participating in on-call rotation, working directly with customers to meet SLAs, and contributing feedback to product teams. Requires ~5 years' experience (including 3 years with Kubernetes), strong Linux and Python skills, and experience with at least one major cloud provider (AWS, GCP, or Azure).

Join Veeva as a Customer Success Manager responsible for ensuring customer success with Veeva Clinical products post-implementation. The role owns relationships with application owners, provides strategic guidance, identifies value opportunities, and liaises with internal teams. Requires 7+ years in clinical operations within life sciences, SaaS experience, and experience with large global pharmaceutical customers; travel up to 25%.

Veeva is hiring a Customer Success Manager to support 4–6 large global customers using Veeva Clinical applications. The role requires 7+ years of clinical operations experience, SaaS/cloud application experience, customer-facing consulting and stakeholder management; ability to travel up to 25%. Listed base pay range: $100,000–$180,000.

Join Veeva as a Customer Success Manager for Clinical Operations to support 4–6 large global customers post-implementation of Veeva Clinical applications. Responsibilities include owning customer relationships, acting as trusted advisor, driving adoption and value, liaising with internal stakeholders, and providing strategic guidance on product releases and roadmaps. Requires 7+ years in clinical operations within life sciences, SaaS experience managing clinical applications, and customer-facing consulting experience. Base salary range listed: $100,000–$180,000 (USD, annual).

Inside Sales Support Representative supporting managed account growth and Outside Sales through consultative quoting, order management, issue resolution, post-sale follow-up, and account administration. Requires use of CRM and telephony systems, 1+ years of work experience, and is based in California (virtual) with a typical shift of 8am–5pm PST.

Headspace is hiring a Client Executive (Mid‑Market) to serve as a primary point of contact and trusted advisor for SMB and Mid‑Market clients across the US. Responsibilities include driving adoption and engagement, managing renewals and upsell/expansion, delivering metric-based reporting, maintaining client documentation (Salesforce, Asana, Google Suite, Highspot, Brandfolder, Ironclad), and collaborating with Sales, Product, and Marketing. The role requires 4+ years of relevant client-facing experience and permanent US residency (remote or hybrid in San Francisco).

Lead strategic customer relationships across Granicus solutions, own a book of business, drive program delivery and compliance, provide CX and human-centered design expertise, generate upsell and cross-sell opportunities, and serve as primary executive contact. Role expects 2+ years relevant experience and may require occasional travel for in-person customer meetings.

NVIDIA is hiring a Senior Customer Technical Program Manager to manage schedules, deliverables, and cross-functional execution for key partners (including OEMs, CSPs, and system integrators). The role requires 8+ years of program/project management experience in IT, software, or embedded systems, a strong technical background in hardware/software product development, and experience leading global programs through full development lifecycles. Travel up to 10%.

The Client Experience Manager will work with clients and internal teams to ensure accurate client-facing reporting, extract insights from healthcare claims data, support onboarding and user training, manage inquiries and technical support (logging, triage, tracking), implement policy configurations in the Rialtic application, monitor client usage, and communicate SLAs/invoicing. Requires 5+ years in operations or client experience/success in healthcare with payment integrity experience; frequent travel is expected.

Rippling seeks a Partner Success Manager to support Broker channel partners (remote, United States). Responsibilities include managing a book of business, increasing product adoption (Benefits, Payroll, Reporting/Analytics), providing white-glove support and escalations, training partners and internal teams, and partnering with product and engineering on feature development. Requires 3+ years in a SaaS customer- or partner-facing role (preferably HCM) and a strong benefits background.

The Customer Experience Engineer (Technical) is a remote, post-sales technical SME responsible for designing and delivering 1:many technical enablement (webinars, workshops), creating structured PoC frameworks and reusable demo assets, producing advanced technical content, and serving as an escalation point for non-support architectural questions. Requires 5+ years in solutions engineering/DevOps/platform roles and strong hands-on expertise with Docker, containers, secure software supply chain practices, CI/CD, and cloud-native architectures. Docker does not offer visa sponsorship for this role.

The Implementation Advisor coordinates multiple simultaneous implementations as the primary project manager, provides training (web and on-site), communicates project expectations to internal and external teams, helps resolve technical issues, and gathers client requirements. Role includes scheduled U.S. Eastern Time hours and work on Australian, U.S., Canadian, and other projects.

Primary point of contact for strategic mortgage customers: onboard and scale accounts, drive product adoption and renewals, collaborate with product on customer-driven improvements, monitor KPIs and customer health to reduce churn, and act as escalation for complex API issues. Requires 3+ years in customer-facing roles and mortgage industry experience.

Salesforce is hiring a VP of Professional Services Sales for Healthcare & Life Sciences to lead and scale a services sales organization (RVPs, Account Partners) focused on enterprise-level, regulatory-compliant AI/CRM transformations. The role requires strategic sales leadership, C-level engagement, pipeline and forecast discipline, partnership with delivery and alliances, and driving bookings and customer satisfaction.

Remote is hiring a Senior Lifecycle Specialist, Workers Compensation to manage carrier and state agency relationships, ensure regulatory compliance, monitor premiums, support claims and policy documentation, and collaborate with client service and product teams. The role requires demonstrated experience in US PEO workers' compensation operations, strong communication and organizational skills, and practical use of AI tools to support workflows.

Lead a team of 4–6 Specialists supporting brokers, insureds, and carriers across ISC's insurance operations. Act as a player-coach: carry a personal ticket load, coach specialists using AI QA outputs, own real-time queue and WFM adherence, handle escalations, run team huddles, and partner on performance management, hiring, and training. Minimums: 4+ years in contact center/customer support/insurance operations, 3+ years P&C insurance experience, 1+ year in a lead or supervisory capacity. Role is remote within the United States (eligible candidates must live in GA, OH, PA, TN, or TX).

Senior Manager, Technical Account Management responsible for leading a team of Technical Account Managers who support Ping Identity's most strategic Enterprise customers. Role focuses on ensuring successful deployment and optimization of the Ping Identity portfolio (IAM, MFA, decentralized identity, fraud protection), managing account health and escalations, partnering with Sales, Product and Engineering, and scaling delivery practices to maximize customer retention and experience. Requires 10+ years relevant experience and significant people leadership.

Customer-facing Global Program Manager responsible for service delivery for a major Commercial product customer, partnering with customer leadership, IT, Product, Sales, and Customer Success to define deployment, governance, and transformation roadmaps. Requires 7+ years in large-scale program management in pharmaceutical commercial functions, ability to travel up to 50%, and based in Eastern or Central Time. Base pay listed at $100,000–$200,000 (USD, annual).

Manage service delivery, deployment and post-deployment application management for Veeva’s Commercial Cloud at major customers. Coordinate Customer Success, Product Management and Product Support, support implementation proposals and services contract negotiation, and define governance and transformation roadmaps. Based in Boston, MA (Work Anywhere model) and requires 7+ years in large-scale program management in the pharmaceutical commercial space; base pay listed at $100,000–$200,000.

Lead service delivery and customer success for Veeva’s Commercial product line at large pharma customers. Responsibilities include partnership with customer leadership and IT, defining deployment and governance roadmaps, post-deployment application management, coordinating Customer Success, Product Management, and Product Support, and supporting implementation proposals and services contract negotiation. Requires 7+ years in large-scale program management in Pharmaceutical Commercial, consulting experience with enterprise pharma clients, and ability to travel up to 50%. Base pay range listed: $100,000–$200,000 (USD).