Senior tax advisory role focused on U.S. and global information reporting and withholding (e.g., Forms 1099, 1042-S, 1099-DA, backup/NRA withholding, CRS, CARF). Owns end-to-end execution of reporting and withholding workstreams, defines business and data requirements for product/engineering teams, leads UAT, and supports audits and regulatory inquiries. Requires 8+ years of relevant experience.

Provide end-to-end concierge services by communicating with clients, restaurants and vendors, sourcing content, and completing member requests. Requires at least 1 year of luxury hospitality experience, flexible availability including evenings and weekends. Capital One will not sponsor work authorization for this position.

Ramp is hiring a Customer Activation Manager to guide customers through technical activation of AI Spend Management and Router. Responsibilities include discovery and implementation planning, reading and troubleshooting APIs, coordinating deeper integrations with Sales, Product, and Engineering, and building repeatable implementation playbooks. The role requires roughly 4+ years in technical customer success, implementations, or similar customer-facing technical roles.

Responsible for learning customers' accounting processes (close, reconciliations, journal entries), translating them into implementation plans, guiding stakeholders through discovery to repeat adoption, and coordinating with Sales, Customer Success, and Product. Requires ~4+ years of customer-facing experience (customer success, implementations, consulting, or accounting systems), hands-on accounting fluency, and experience translating workflows into software implementations.

Manage and grow the Strategic Technical Consulting team responsible for Ramp's largest, multi-entity enterprise accounts. Own end-to-end post-sales technical implementation and solution quality, serve as terminal technical escalation, define delivery operating model and KPIs, partner cross-functionally with Activation, CSM/AM, Sales, Product and Engineering, and translate field needs into product influence. Requires 5+ years in technical consulting/implementation and 2–3+ years managing individual contributors, with deep ERP and integrations experience.

Lead and develop a team of Success Architects responsible for onboarding, adoption, health, and renewals for Qualified customers. Act as a senior escalation point and technical leader for complex or at-risk accounts, partner with Product, Sales, Marketing, and Salesforce account teams, run operating rhythms (capacity, assignments, risk reviews), deliver executive QBRs, and bring customer feedback into product insights. Requires 8+ years Mid Market/Enterprise software experience, 1+ year people management, Bachelor's degree, deep knowledge of Salesforce CRM and Qualified, plus familiarity with marketing automation and web technologies (HTML/CSS/JavaScript).

Role supports customers using CrowdStrike's Falcon Intel Recon product: triage and escalate findings, guide customers on intelligence outputs, advocate customer feedback to product teams, and apply cyber threat/dark web intelligence and AI tools. Remote US role requiring PST working hours and minimal travel (~5%). Salary range for U.S. candidates: $70,000–$95,000/year.

Responsible for program-managing and building enablement content and training for GitLab’s Customer Experience organization, partnering with field leaders and cross-functional teams. Requires experience in software/SaaS enablement or customer success, familiarity with DevOps/open source and public sector/government contexts, working knowledge of enablement tools (Salesforce, Cornerstone, Gong), and regular use of AI tools. Role is remote (United States), may require travel for events.

Carenet Health is hiring a remote Engagement Specialist to conduct outbound outreach to health plan members, verify eligibility, guide scheduling of care assessments, and provide phone-based customer service. Role requires high school diploma or GED, computer proficiency (multiple programs, Microsoft Office), reliable attendance, multitasking and active listening skills. Spanish is a plus. Pay listed at $15.00 per hour. Employer is not authorized to hire in specified U.S. states and Puerto Rico (listed in the job description).

Individual contributor on Lifecycle Marketing owning end-to-end build and quality assurance of Braze canvases and CRM campaigns (email/sms/push/in-app). Requires 3+ years of hands-on Braze experience, HTML/email rendering knowledge, SQL or analytics skills for validating segments and data, and coordination with legal/compliance. Remote-first within the United States (except Hawaii).

Client-facing technical role providing hands-on support and strategic guidance for Rippling's payroll, time and attendance, time off, and accounting integrations. Requires 3+ years of customer-facing SaaS experience and focuses on driving adoption, managing customer engagements, and advocating customer needs to product and engineering teams.

Lead strategic technical direction and governance for Ping Identity’s most complex global accounts, engage with C-suite stakeholders, define global TAM delivery frameworks and KPIs, and drive integration of AI/predictive analytics into service delivery. Requires 10+ years of senior TAM, enterprise architecture, or consulting experience and deep expertise in IAM, cybersecurity architectures, and multi-cloud infrastructure. Salary range listed: $190,000–$220,000 per year.

The Customer Success Enablement Business Partner will serve as a strategic partner to Customer Success leadership to define and execute an enablement roadmap. Responsibilities include shaping onboarding and role-specific learning, coordinating cross-functional delivery, building governance and operating rhythms, using data and feedback to evaluate effectiveness, and equipping managers to reinforce skills. Minimum requirement: 5+ years in customer success, enablement, program management, or related roles.

Ashby is hiring a Manager, Technical Services to oversee Integration Consultants and Technical Solution Consultants delivering complex Workday and API integrations. Responsibilities include building and scaling the team, establishing operational infrastructure (capacity planning, project prioritization, quality standards), troubleshooting active integrations, and partnering with Product, Engineering, and Sales. The role requires 8+ years in technical consulting/integration services and at least 3 years of direct management experience. Location: Remote — US and Canada.

Lead, coach, and develop a team of Commercial Account Managers focused on expansion, renewals, and retention across a high-volume book of business. Own team pipeline, forecasting, and revenue targets; develop scalable upsell/cross-sell strategies; partner cross-functionally (Sales, Marketing, Product, Operations); hire and onboard talent. Requires minimum 6 years customer-facing/direct sales experience and at least 2 years in people management.

Senior, client-facing role responsible for assessing and quantifying ROI, building business cases, facilitating workshops, and driving value realization for enterprise and strategic clients using Elastic search, observability, and security solutions. Requires experience in value engineering, financial modeling, and presenting to executive stakeholders.

Lead a small, high-touch portfolio of major financial services customers as the post-sales strategic partner. Drive outcomes, executive engagement, renewals and expansion, and coordinate with Solutions Architects, Support, Product, and Engineering. Requires 5+ years in enterprise customer-facing roles and familiarity with security/compliance drivers (SOC 2, FedRAMP, PCI DSS) and domains such as software supply chain security, vulnerability management, DevSecOps, container or application security. Compensation listed up to $200K base plus bonus.

Post-sales Customer Success Manager responsible for onboarding, implementation, adoption, success planning, customer advocacy, issue management, training, and renewal/expansion for enterprise customers. Requires 5+ years in customer-facing enterprise roles and domain knowledge in areas such as supply chain security, DevSecOps, AppSec, containers, cloud (AWS/GCP/Azure), vulnerability management, and regulatory compliance. Remote role based in the United States; base pay up to $160,000 plus bonus.

The Technical Success Manager will own technical relationships, customer adoption, onboarding, optimization, and integration of New Relic products for enterprise customers. The role involves interactive product demonstrations, collaborating with Sales on upsell opportunities, providing product feedback to engineering, and some travel. Required: 3+ years pre- or post-sales software experience, familiarity or interest in cloud technologies (Linux hosts, Kubernetes, containers, microservices, DevOps, CI/CD), and fluent English. Visa sponsorship is not available. Estimated on-target earnings: $177,000–$221,000 USD per year.

Owner of gross revenue retention and expansion for a cohort of smaller video businesses. Diagnose customer businesses using their data, coach on pricing, packaging, offers, email and funnel strategy, run cohort programs and group sessions, build custom reports and playbooks, and work with Product and Success. Requires 3–5 years in growth marketing, demand gen, coaching, consulting, or running an online business and strong analytics and facilitation skills.