Ramp is hiring a Bill Pay Specialist / Scaled Customer Activation Manager to drive expert onboarding and activation of Ramp’s Bill Pay and Procurement products. The role owns a book of micro‑SMB and SMB customers, targets full activation within 60 days and under two calls, partners with Product and Engineering, identifies automation opportunities, and supports post‑implementation success. Minimum 3 years’ relevant experience required.

Early-role Customer Success Manager on Ramp's Partnerships team responsible for partner relationship management, partner enablement, and driving onboarding and activation at scale for segments including accounting, private equity, and venture capital. Requires collaboration with product and engineering, strong project/time management, and proven track record against targets.

Strategic Enterprise Customer Success position responsible for leading implementations and change management across large accounts, driving adoption of AI-enabled finance workflows, managing executive relationships (including CFOs), quantifying business impact, partnering with Sales and Technical Consulting, and surfacing product insights. Requires 7+ years in enterprise customer success or implementations and habitual use of AI tools.

Strategic, data‑driven manager responsible for designing and operating Ramp’s scaled customer success programs that drive self‑serve activation, retention, and expansion for micro‑SMB customers. Role includes owning self‑service onboarding strategy, building dashboards and metric reviews, partnering with Product and Growth, leading customer education at scale (group trainings, video, chatbot, lifecycle communications), implementing automation and applied AI, and managing, coaching, and hiring a team of 6–8 Scaled Customer Success Managers. Requires 4+ years in consulting/CS operations/revenue/strategy in high‑growth B2B SaaS and 2+ years managing teams.

Implementation Managers at Ramp partner with Commercial Account Managers to onboard new B2B customers, manage integration and configuration of Ramp products, drive timely implementation to support revenue, gather product feedback, and develop implementation processes. Requires a minimum of 3 years in customer success, account management, or product operations. Location: New York (HQ), San Francisco, or Remote (US).

Early member of the Scaled Customer Success team responsible for 1:1 onboarding and activation of micro-SMB and SMB customers at scale. Duties include driving activation and retention (60-day activation target), managing a high-volume book of business (100+ customers), identifying automation and scaling opportunities, and partnering with Product to surface customer feedback. Requires 3+ years in sales, customer success, or product operations.

Modern Health is accepting resumes for Client Success roles. Client Success Managers partner with senior HR and business leaders to drive product adoption, engagement, and long-term client retention. Role is remote for US-based candidates; US employees outside Pacific Time are expected to work at least six hours overlapping 8am–5pm Pacific Time each workday.

Sardine is hiring a remote Strategic Account Manager based in the US or Canada. The role combines account management and solutions architecture responsibilities: serving as primary customer contact, driving ROI, advising on fraud/compliance/AML/KYC best practices, collaborating with analytics and product teams, building KPIs, and managing integrations (APIs). Requires 7+ years in account management, customer success, risk management, or solutions architecture in B2B SaaS; domain experience in compliance/fintech/AML/KYC; strong presentation, project management, and analytical skills. Salary range (USD) $150,000–$180,000; CA range also listed in the posting.

Sardine seeks an Integration Manager (remote, US or Canada) to lead implementation and integration efforts for fraud and compliance products. The role includes client onboarding and support, owning API/SDK documentation and integration guides, analyzing technical and functional requirements, designing solutions, managing project timelines and quality, and providing product feedback. Requires 7+ years of relevant hands-on experience and experience with SQL, JSON, API specs, and scripting.

Ramp is hiring a Mid-Market Customer Activation Manager to lead ~45 mid-market customers through implementation and workflow transformation with accountability for time-to-value and measurable business outcomes. Responsibilities include change management, stakeholder mapping, communicating financial impact to CFOs/Controllers, partnering with AEs and Technical Consulting, and using AI tools daily. Requires 5+ years in customer-facing roles (customer success, consulting, or implementations). Pay ranges: $128,000–$176,000 (NYC/SF) and $115,000–$158,300 (other locations). Relocation support to NYC or SF is offered.

Lead enterprise customers through implementation to agentic workflow adoption with accountability for time-to-value and measurable business outcomes. Build change management strategies, run executive-level stakeholder management, quantify financial impact for CFOs, use AI tools daily, partner with Sales and Technical Consulting, and surface product insights from accounts. Requires 7+ years in enterprise customer success or implementations and strong technical and financial communication skills.

Ramp is hiring an Account Manager to manage and grow a portfolio of mid-market customers through relationship-building, retention, adoption, and expansion. The role requires a minimum of 4 years of new business sales or account management experience, strong communication and project management skills, and familiarity with common sales tools (e.g., Salesforce, Outreach). Locations include New York (HQ), San Francisco, and Remote (US); compensation ranges provided vary by location.

Ramp is hiring a Commercial Account Manager to deepen customer relationships, lead strategic conversations and grow accounts post-implementation. Role requires minimum 3 years of B2B new business sales or account management experience. Locations include New York (HQ), San Francisco, Miami and Remote (US or Canada). Listed US salary ranges: $136,000–$187,000 (NYC/SF) and $122,400–$168,000 (other locations). Relocation support to NYC or SF is available as needed.

Lead strategic workstreams and develop supply chain and manufacturing industry viewpoints, design backoffice processes and implementation playbooks, support GTM and sales to grow ACV, enable delivery and adoption, and work cross-functionally. Requires 8+ years of enterprise consulting experience and expertise in supply chain/manufacturing processes and enterprise architecture.

Own the full sales cycle for large Enterprise customers, build and nurture executive-level relationships, develop complex account plans, and manage renewals and expansion. Requires a minimum of 5 years owning enterprise technical sales cycles, experience selling into Cybersecurity/DevOps/DevSecOps or equivalent enterprise software, and a track record of closing large ARR deals.

Responsible for owning the full sales cycle for large Enterprise customers (prospecting, selling, retaining), building relationships with Security and Engineering executives, managing renewals and expansions, and coordinating cross-functional teams. Requires minimum 5 years owning enterprise technical product sales and experience selling into Cybersecurity, DevOps, or DevSecOps or similar enterprise software contexts.

The role is an AI-first Customer Success position at a telehealth SaaS. Responsibilities include onboarding, building logic-based questionnaires and workflows, triaging software and order issues, driving adoption, upselling medications, analyzing engagement metrics, delivering demos, and documenting AI-native prompts and processes. Requires 5+ years in Customer Success/Client Services (SaaS), experience with e-commerce and telehealth, handling large/enterprise customers, and proficiency in English. The role may require weekend work.

Bask Health is hiring a Customer Success Account Manager to own the full customer lifecycle for telehealth customers across multiple countries. Responsibilities include onboarding, designing logic-based asynchronous visit questionnaires, helping customers launch and upsell medications, triaging software and order issues, analyzing engagement metrics, delivering demos, and documenting AI-native workflows. Role requires 5+ years of Customer Success/Client Services experience, experience in e-commerce and enterprise-sized customer accounts, and willingness to work weekends.

Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion, and renewals. Build logic-based questionnaires and AI-native workflows, triage platform and order issues, run demos, analyze customer engagement metrics, and collaborate with product, sales, and marketing. Requires 5+ years in Customer Success/Client Services at a SaaS organization and experience with e-commerce and enterprise customers.

Join Rippling's Professional Services to implement and configure the core Platform: discover customer needs, build custom workflows and formula fields (RQL), create advanced reports, configure permission profiles and approvals, train customers, and coordinate with product and engineering. Requires 2+ years SaaS experience in professional services/implementation/customer success and strong SQL/Excel skills.