Lead and manage a Professional Services team delivering Vault CRM across North America, focusing on implementation delivery, operational excellence, customer and employee success, and cross-functional partnership. Requires 5+ years of hands-on software implementation experience, 2+ years of people management, and willingness to travel up to 25%. Base pay range listed: $100,000–$200,000 (USD, base).

Lead adoption and long-term success of Veeva Link in emerging and small biotech accounts by owning messaging, stakeholder mapping, software demonstrations, and strategy meetings. Collaborate with sales to drive deals, renewals, and forecasts; evangelize product value and champion market requirements to product teams. Requires 3+ years' experience with at least 2 years client-facing consulting or strategy experience and life sciences domain knowledge (KOL/medical affairs/commercial launch).

Owner of adoption and long-term success for Veeva Link within emerging and small biotech accounts. Responsibilities include account strategy, stakeholder mapping, software demonstrations, go-to-market messaging, collaborating with sales for deals and renewals, and communicating market needs to product teams. Requires 3+ years' experience and life sciences domain experience.

Sell Veeva Data Cloud to Medtech companies by leading the full sales cycle, developing account strategy, managing pipeline in CRM, and partnering with Customer Success for onboarding, renewals, and deep penetration. Role is remote (posting listed as Pennsylvania – Philadelphia), requires a BS/BA, 5+ years of account management experience, 3+ years selling data-driven solutions to Medtech, and willingness to travel. Base pay range listed: $80,000–$300,000.

Veeva Crossix seeks an Account Partner to drive sales of its marketing analytics and media measurement offerings to life sciences companies. Responsibilities include developing customer relationships, managing pipeline in SFDC, partnering with Client Services for deployments and renewals, and articulating data-driven media strategies. The role requires a background in pharmaceutical/healthcare marketing or related digital advertising/technology sales with at least 3 years selling relevant solutions and at least 5 years overall business experience.

Veeva Crossix seeks an Account Partner to drive sales of audience segments across programmatic display, social, addressable TV, and CTV to life sciences companies and agencies. Requires experience in digital media/ad tech, CRM pipeline management (SFDC), and 3+ years selling media/audience data (5+ years overall).

The Growth Account Manager will identify and own expansion opportunities across a scaled customer portfolio, manage the full sales process to close upsell and cross-sell deals, maintain an expansion pipeline, and act as a trusted advisor to customers (including C-level stakeholders). Requires minimum 2 years of customer-facing or direct sales experience, CRM experience (preferably Salesforce), outbound prospecting and demo experience, strong communication and quantitative skills, and a track record of meeting sales targets. Relocation expense coverage to NYC or SF is offered if needed.

This manager-level role embeds in strategic enterprise accounts to own change management, drive adoption of agentic finance workflows using AI tools, quantify impact in CFO-facing financial terms, run executive stakeholder management, partner on implementations and integrations, and surface product insights. Requires 7+ years in enterprise customer success or implementations. Locations listed: New York (HQ) and San Francisco.

Manage long-term relationships and commercial outcomes for ~60–70 enterprise customers (500+ employees). Drive renewals, expansion, adoption, and measurable customer outcomes through account plans, executive engagement, cross-functional coordination, and occasional travel. Requires minimum six years of quota-carrying SaaS sales experience and familiarity with fintech/payments or finance teams.

Hire, coach, and lead a team of 6–8 Scaled Customer Success Managers responsible for self‑serve onboarding and activation across thousands of micro‑SMB customers. Own self‑service onboarding and activation strategy, build dashboards and metric reviews, partner with Product and Growth to improve automation and features, run customer education and lifecycle programs, and continuously improve efficiency through automation, content, and applied AI. Requires 4+ years in consulting/CS operations/revenue/strategy in high‑growth B2B SaaS and 2+ years of people management.

Manage end-to-end onboarding projects for new Ramp customers by partnering with Commercial Account Managers, understanding customer workflows and obstacles, configuring integrations, prioritizing product feedback with engineering, and developing implementation best practices. Role includes operational leadership, hiring participation, and contributing to process and policy development.

Own 1:1 onboarding and activation of micro‑SMB and SMB customers to ensure full onboarding within 60 days and minimal calls. Manage a high-volume book of business (100+ customers), balance implementation and proactive outreach tasks, partner with Product on customer feedback, and identify automation opportunities to scale onboarding. Requires minimum 3 years in sales, customer success, or product operations in a B2B setting and strong project/time management and communication skills.

Sardine is hiring a remote Strategic Account Manager based in the US or Canada to act as primary contact for a portfolio of customers, helping them realize value from fraud, payments, and compliance products. The role requires 7+ years in account management/customer success/risk or solutions roles within B2B SaaS, domain experience in fraud/compliance/fintech/AML/KYC/payments, strong presentation and project management skills, and proficiency with BI tools. Base pay listed at $150,000–$210,000 (USD) or CA$150,000–$220,000 (CAD), plus bonus and equity.

Partner with Customer Activation & Account Management to design and guide scalable integrations and configurations (ERP, HRIS, APIs). Support onboarding technical workstreams, troubleshoot integration blockers, contribute documentation and tooling, and relay customer feedback to Product and Engineering. Bachelor's degree and 2+ years in technical consulting/solutions engineering/implementation in SaaS or fintech preferred.

Technical Consultant partnering with Customer Activation, Account Management, and Post-Sales to assess requirements, recommend scalable Ramp architectures, support technical workstreams, troubleshoot integrations, and channel customer feedback to Product and Engineering. Requires ~2+ years in technical consulting/solutions/implementation and familiarity with ERP systems, APIs, and finance/accounting workflows. Role is remote (US) with offices in San Francisco and New York.

Ramp is hiring a Mid-Market Customer Activation Manager to lead customers through implementation to sustained workflow adoption, own change management strategies, quantify impact in financial terms for finance leaders, use AI tools daily to operate at scale, and surface product feedback from accounts. Role expects 5+ years of customer-facing experience (customer success, consulting, or implementations) and technical credibility around integrations/APIs.

Enterprise-facing role responsible for driving workflow transformation and adoption across Ramp's enterprise accounts. Responsibilities include change management, stakeholder mapping, executive-level communication (CFO/Controller), quantifying financial impact, partnering with Account Execs and Technical Consulting, and surfacing product insights. Requires 7+ years in enterprise customer success or implementations, ERP fluency, daily use of AI tools, technical acumen, and ~30% travel. Salary ranges vary by location (NY/SF and other locations).

Ramp is hiring a Mid-Market Account Manager to own retention, adoption, expansion, and net-new spend across a book of 300+ high-value customers. The role requires minimum 3 years of hunter sales experience, leading executive business reviews, generating expansion pipeline, launching products into accounts, and coordinating outcomes across implementation, product, engineering, and CX. Experience with AI sales tooling, Salesforce, and Outreach is highlighted. Location options include New York (HQ), San Francisco, or remote within the US. Relocation expense coverage to NYC or SF is offered if needed.

Post-implementation relationship owner focused on deepening multi-threaded customer relationships, driving spend and product adoption, leading Executive Business Reviews, and collaborating with internal teams (product, support, marketing) to support account growth. Role requires a minimum of 3 years of B2B new business sales or account management experience and experience with common sales/CRM tools.

Lead customer success for Bask Health's telehealth platform with ownership of onboarding, value realization, engagement strategies, expansions, and renewals. Role emphasizes building logic-based questionnaires/workflows, using LLMs and AI-first processes, triaging platform and order issues, delivering demos, analyzing engagement metrics, and driving adoption for enterprise and e-commerce customers. Requires 7+ years in Customer Success or related roles.