Ashby is hiring a Mid-Market Customer Success Manager (remote - US) to manage a portfolio of ~60 mid-market customers (~$1.5M total ARR), drive product adoption, deliver trainings and strategic recommendations, collaborate cross-functionally, and support retention and long-term customer value. Requires at least two years of Customer Success experience in B2B SaaS and comfort with technical products, workflows, and integrations.

Remote role (US and Canada) managing a book of ~20 strategic enterprise customers ( ~$2M+ total ARR). Focus on driving product adoption, customer health, and consultative partnerships; work closely with Sales, Product, Marketing, and Operations. Requires at least five years of customer success experience in B2B SaaS and strong technical/product aptitude.

Responsible for managing and executing complex, concurrent implementations and onboarding projects for strategic (predominantly enterprise) customers; collaborate with customers and internal teams (Customer Success, Sales, Product, Engineering, Operations) to deliver implementations, advise on best practices, support change management, and drive time to value. Remote role covering US and Canada with travel under 10%.

Drive strategy, processes, and data-driven insights for the Customer Success team. Responsibilities include customer segmentation, onboarding and lifecycle workflows, reporting on NRR/GRR/churn/health scores, headcount and capacity planning, KPI implementation, CRM/RevOps collaboration (including HubSpot), process improvements, and leading change management and cross-functional alignment. Remote - US and Canada.

The Renewal/Contract Manager will handle annual renewals, month-to-month subscriptions, contract questions, and related administrative tasks for Ashby’s startup/SMB accounts (up to 100 employees). The role requires negotiating pricing and terms, building customer trust, coordinating with Sales and Customer Success, maintaining CRM records, and identifying growth opportunities to support retention and expansion.

Veeva Systems seeks a remote Post-Implementation Consultant (Network MDM) to manage and optimize live Veeva Network environments for a portfolio of life sciences customers. Responsibilities include application administration, ensuring Network-to-CRM data integrity, advising on best practices (match/merge, survivorship rules), performing system audits and configuration updates, troubleshooting, and contributing to knowledge sharing. Requires 3+ years of MDM or life sciences data operations experience, hands-on Veeva Network or comparable MDM platform experience, strong client-facing skills, and legal authorization to work in the United States. Base salary range: USD 70,000–140,000 per year.

Provide ongoing application administration, SME advisory, system optimization, data governance guidance, and technical configuration for customers live with Veeva Network. Role is full-time permanent, remote, customer-facing, requires 3+ years in MDM/Life Sciences data operations, hands-on Veeva or comparable MDM experience, and legal authorization to work in the U.S. Base salary range listed: $70,000–$140,000 (USD).

Senior Client Services Lead responsible for account management, client-facing training, maintaining SOP/process documentation, communicating product updates, coordinating annual enrollment activities, and driving service delivery improvements. Requires 7+ years working with clients (2+ years as a Client Services Lead) and knowledge of employee benefits/healthcare administration. Role is remote (United States) with up to 15% travel; salary range $80,000–$140,000 per year.

Senior Manager responsible for building and running a high-performing Account Management team (5–8 AMs), managing quota and pipeline to hit spend/product activation, retention, and expansion goals, coaching and hiring AMs, forecasting/reporting to leadership, and partnering cross-functionally. Requires a minimum of 3 years quota-carrying sales/account management experience and 3 years building/leading account management or sales teams.

Veeva seeks a Consultant/Senior Consultant to implement SiteVault (eISF and CTMS), lead customer workshops, support renewals, and provide product feedback. Role is remote within the United States with a strong preference for Eastern or Central Time zones, typical travel 10%–20%, and requires 3+ years of enterprise software implementation experience in life sciences or healthcare. Base salary range listed: $70,000–$140,000.

Pacvue is hiring an Associate Director, Strategic Engagements (US Remote). The role is a senior individual contributor responsible for end-to-end strategic client relationships for complex, multi-retailer accounts — developing growth plans, allocating budgets, executing retail media strategies (paid search & display), leveraging Amazon Marketing Cloud and third-party measurement tools for insights, and delivering regular performance reporting and executive-level presentations. Requires 7+ years in e-commerce account management/digital marketing and experience with enterprise brands/agencies. Salary range: $130,000–$150,000 USD base per year.

The Global Network MDM Strategy Lead is responsible for Network MDM product and go-to-market strategy, creating sales messaging, driving revenue growth plans, and managing senior-level customer relationships. Requires deep life sciences data management experience and expertise with MDM/data platforms (e.g., Databricks, Snowflake).

Zapier seeks an Automation Strategist for its Customer Success organization to advise enterprise customers on automation and AI strategy, identify and deploy high-value use cases, and drive ROI and expansion. The role requires systems thinking, orchestration design, stakeholder and project management, data-informed decision making, and 5+ years in SaaS-related roles.

Sell and grow Veeva's accredited LearnGxP eLearning library within a defined territory in the US by generating leads, qualifying opportunities, managing the full sales cycle, collaborating with account partners, and supporting customer adoption. Requires 3+ years of life sciences experience, LMS/eLearning and CRM familiarity, and willingness to travel up to 25%.

Veeva is hiring an Enterprise Account Partner to own relationships with large, global strategic accounts, drive revenue growth and customer satisfaction, and develop long-term account plans. Requires 5+ years combined experience in sales, account management or consulting (including 3+ years managing global Fortune 500 accounts), strong executive relationship and negotiation skills, and willingness to travel as needed. Base pay range: $80,000–$300,000 USD per year.

The Enterprise Account Partner will serve as the single point of accountability for large, global strategic accounts, develop long-term growth plans for Veeva’s Commercial software suite, and cultivate executive relationships across commercial teams. Requires 5+ years of combined experience in sales/account management/consulting (including 3+ years focused on global account management for Fortune 500 companies), strong negotiation and consultative skills, and the ability to travel as needed. Base pay range listed: USD 80,000–300,000 per year.

The Technical Account Manager (TAM) partners with new and existing enterprise clients to optimize deployed Ping Identity solutions, provide technical recommendations and best practices, assist with configuration and upgrades, conduct business reviews, deliver ad-hoc training and product demonstrations, and coordinate with Support, Engineering, and Product Management. Requires minimum 5 years of enterprise customer-facing experience and understanding of Java, web technologies, identity/access management, and CRM tools (SFDC).

Veeva is hiring a Senior Consultant to lead Vault CRM implementations and related discovery, design, build, test, and deployment activities. The customer-facing role requires 7+ years of consulting or equivalent experience, strong presentation and solution design skills, and experience working with life sciences customers is a plus. Position is remote (based in the US listing Raleigh, North Carolina) with travel for implementations up to ~25% and a reported base salary range of $80,000–$200,000.

Join Veeva as a remote, full-time Consultant on the Vault CRM implementation team. Responsibilities include leading discovery workshops, translating client requirements into solutions, building/testing/deploying the Vault application, creating project deliverables and standards, and planning post-go-live support. Requires 3+ years of consulting or equivalent experience, strong presentation and solution design skills, and experience engaging with senior stakeholders. Travel for implementations can be up to 25%; post-implementation roles are non-travel. Veeva does not anticipate providing employment visa sponsorship.

Provide primary support for medication-related inquiries, triage and assess questions for accuracy and compliance, coordinate with providers and pharmacy partners to verify prescriptions and dosing, and escalate safety concerns to licensed clinicians. Requires medical training (e.g., Pharmacy Technician or RN) and 2–3 years of experience in pharmacy, clinical care, or a related medical field; role operates in a fast-paced telehealth environment.