Businessolver is recruiting a Director of Client Services (remote within the U.S.) to lead client-facing delivery and a team of client services professionals. Responsibilities include partnering with Project Management and Production Planning, managing escalations, running stand-ups and strategy meetings, delivering operational performance reports, training team members, and supporting annual enrollment activities. Role requires 8+ years progressive experience with brokers, carriers and clients in the benefits administration arena; travel up to 15%.

Businessolver seeks a Client Services Manager (remote, U.S.) with 5+ years industry experience and 3+ years managing teams to lead client meetings and escalations, ensure team execution of client deliverables (onshore/offshore), manage queues in Clarizen/Client Desk, conduct QA and performance analysis, run team stand-ups and 1:1s, support onboarding transitions, and administer performance management and compensation processes.

The Client Services Lead serves as the primary liaison between clients and production teams, delivering administrator training, maintaining client documentation and SOPs, coordinating annual enrollment, supporting sales engagements, driving service improvements, and providing consultative guidance on benefits administration and product functionality. Remote position for US candidates; requires 5+ years in benefits/benefit administration client-facing roles and up to 10% travel.

Remote (United States) lead role responsible for serving as primary contact during client onboarding and discovery, gathering and documenting business requirements across the platform, leading discovery sessions, assessing and mitigating scope risk, communicating project expectations, and supporting business development. Requires 5+ years in benefits administration SaaS implementation or related consulting, strong analytical and communication skills, and fluency with MS Office (Access, Project, Visio). Salary range: 68K–107K USD/year.

Businessolver seeks an AVP of Client Services to oversee client service delivery, lead and train team members, manage escalations, produce operational performance reports, partner with project management and sales, and ensure successful execution of annual enrollment and other client activities. Role is remote across the contiguous 48 states, requires 8+ years progressive experience in benefits/benefit administration, and may travel up to 15%.

Manager of Sales, PerfectScale (North America) — remote US. Responsible for building and executing a regional GTM focused on Kubernetes-heavy accounts, recruiting and coaching Enterprise AEs, owning revenue, pipeline health, forecast accuracy, and driving operational excellence in a data-driven SaaS sales environment. Requires 3+ years managing quota-carrying Enterprise AEs, Salesforce proficiency, and strong understanding of Kubernetes/cloud-native infrastructure.

Ramp is hiring a Senior Customer Success / Bill Pay Specialist to own onboarding and activation of Bill Pay and Procurement customers at scale. The role requires managing a book of micro‑SMB and SMB accounts, delivering structured activations (target: fully onboarded within 60 days and under two calls), partnering with Product and Engineering on customer feedback and issues, identifying automation opportunities, and supporting program growth. Minimum 5 years’ related experience required.

Customer Success Managers on the Partnerships team will build and maintain partner relationships (Accounting, PE, VC), drive partner enablement and onboarding, and work with partners and their customers to scale activation and retention. The role requires collaboration with Product and Engineering, strong project/time management, exceptional communication, and a proven track record against targets. Nice-to-haves include experience with accounting partners, PE/VC, accounting software (QuickBooks Online, NetSuite, Sage, Microsoft Dynamics), and financial services sales. Benefits and relocation support to NYC or SF are mentioned.

Mattermost seeks a Federal Account Manager to own renewals and expansions in federal accounts, identify upsell/cross-sell opportunities, manage inbound expansion requests, collaborate with Federal AEs and partners, and maintain CRM and forecasting. Role requires 3–5+ years of sales/account management experience, CRM experience (Salesforce preferred), and applicants must be U.S. citizens eligible for a U.S. security clearance.

Lead a team of 5–8 to own strategy and execution of Platform implementations from kickoff through go-live. Manage risk and escalations, collaborate with Sales, Product, Engineering, and Customer Success to improve delivery, build playbooks and tooling, hire and mentor staff, and track performance metrics and SLAs.

Arize AI seeks an AI Solutions Manager based in the San Francisco Bay Area / PST timezone to manage and grow AI/ML customer accounts. Responsibilities include building customer relationships, conducting discovery and product demos, running onboarding workshops and QBRs, monitoring product usage and account health, collaborating with Customer Success Engineering and account teams, and identifying expansion opportunities. Requires 3+ years as a Customer Success Manager in SaaS; familiarity with AI/ML or generative AI is a bonus. Estimated base + variable compensation: $140,000–$175,000 per year.

The Account Manager ensures post-sale success and satisfaction of SmithRx customers by building trusted relationships with client operational leadership, managing client success plans, coordinating cross-functional teams to resolve escalations, and driving client retention. Requires 3–5 years of account or relationship management experience in healthcare, with knowledge of commercial health insurance and pharmacy benefits preferred.

Lead account management and strategic account planning to grow enterprise and mid-market software accounts (farming). Build and maintain long-term client relationships, connect internal capabilities to client objectives, monitor account metrics, and support contract negotiations. Requires 7+ years in account management, business development, or delivery leadership within a software consulting/services environment and experience in Media & Entertainment.

Remote US role responsible for developing and executing display media strategies—primarily Amazon DSP—managing client relationships, providing reporting and analysis, recommending budgets and marketing calendars, and training on DSP best practices. Requires 5+ years' experience in eCommerce/digital advertising and client-facing account management. Annual base salary range $105,000–$130,000 USD.

Pacvue seeks a Senior Account Manager to manage retail media clients (Amazon, Walmart, Instacart, etc.), create and execute paid search and display strategies, provide annual budget recommendations, measure performance against retail media KPIs, perform reporting and competitive benchmarking, and present data-driven recommendations. Requires 5+ years in eCommerce account management/digital marketing and strong analytical and Excel skills. Role is US remote; annual base salary range $105,000–$130,000 USD.

Pacvue seeks a Retail Media Account Director to own client relationships, manage a small team of account managers, develop and execute retail media strategies across platforms (including Amazon), provide budget recommendations, measure performance via reporting and analytics, and contribute product feedback. Requires 7+ years in retail media with strong communication, analytical, and people-management skills.

Tenable is seeking a Technical Support Manager to lead a multi-shift Support Engineering team in the Pacific Time Zone. The role requires 3+ years managing teams of 10+ technical support engineers, experience with KCS, applying AI/LLMs and automation to improve workflows, strong security operations knowledge, and responsibility for KPIs, capacity planning, escalations, and cross-functional collaboration with R&D and Product Management. Applicants must be authorized to work in the U.S.; visa sponsorship is not available.

Work directly with customers to plan and implement Rippling products (HR, Payroll, Benefits, IT), manage timelines and milestones, drive product adoption, and collaborate with Sales, Account Management, Product, and Engineering. Requires 3+ years in implementation/customer experience at a SaaS company and 2+ years in a customer-facing HCM role.

Replit seeks an Enterprise Account Manager to own relationships for an assigned enterprise portfolio, drive renewals and expansion, lead onboarding and adoption, maintain health scores and renewal forecasts in HubSpot, and surface customer feedback. Preferred background: 3-5+ years in Customer Success or Enterprise Account Management (SaaS or developer tools), strong communication, CRM proficiency, data-driven approach, and interest or experience in AI. Role is full-time, with in-office requirement Monday, Wednesday, Friday in Foster City, CA.

Owner of a portfolio of mid-market customers, focused on onboarding, driving product adoption, renewal and expansion. Requires 3+ years in customer success, account management, or technical sales (preferably in SaaS or developer tools), strong communication and CRM (HubSpot) experience, and comfort with data-driven customer success and AI-enabled products. Role is full-time based in Foster City, CA with an in-office requirement three days per week.