
Senior CX Platform Engineer
Remote senior role responsible for designing, building, and shipping agent-driven CX applications and MCP servers, operating AWS (ECS, RDS, Lambda) infrastructure with Terraform, and producing production-quality Python and TypeScript code through GitLab CI/CD. Work includes integrations with enterprise systems (Salesforce, Gainsight, Snowflake, etc.), observability, security, testing, and documentation to enable handoff and shared ownership.













