
Staff Product Designer (Experience & Engagement)
Coinbase is hiring a Staff Product Designer to define and execute the design vision for its AI-first customer support platform (Help Center, Chatbot, Voicebot, in-app Concierge). The role is the founding design hire on the Customer Experience & Engagement team, responsible for end-to-end product and operator-facing design, building design system patterns, and grounding decisions in support data. Requirements include 7+ years of product design experience, mastery of visual/interaction/conversation flow design, fluency in Figma, and experience with conversational or AI-powered interfaces. Annual base salary range: $207,485–$244,100 USD.









