
VP of Product
The VP of Product at Help Scout defines and drives product strategy across revenue-generating product lines, leads and develops the product management function, partners closely with engineering and senior leadership, and is accountable for product-related business outcomes (pricing, retention, margin). The role emphasizes customer research, quantitative fluency (data warehouse, Hex, Mixpanel), AI-enabled product work, and strong written and presentation skills. Help Scout is fully remote and does not sponsor visas.






