Responsible for owning processes, tooling and automations that reduce manual work and improve visibility for Consumer engineering teams. Key duties include Jira and Confluence administration (workflows, permissions, custom fields), running triage/intake, maintaining roadmaps and delivery reporting, and ensuring quality of engineering metrics. Requires 3+ years in operations/process/tooling roles and practical experience with AI-driven automation.

Zyte seeks a Head of IT to own internal IT strategy, business applications, integrations, automation and internal AI tooling. The role leads IT Support and an IT Tooling & Automation engineering pod, drives API-driven integrations, identity and device backbone (SSO/SAML/SCIM, MDM), AI tool procurement and governance, and embeds compliance (ISO 27001/SOC2/GDPR) into automated processes. Requires 10+ years in IT engineering/platforms with 3+ years leading teams, hands-on automation experience (Python, APIs, webhooks), and strong English communication. The position is remote; candidate location listed as Poland (Warsaw).