The Payment Operations Specialist will own daily payment operations—validating and deploying deals, executing vendor payouts and customer collections, performing cash and payment reconciliations, and resolving failed or misapplied transactions. The role requires 2+ years in operations/payments/treasury, strong analytical and problem-solving skills, comfort with Excel/Sheets and automation tools, familiarity with ACH/wires or comparable rails, fluent English, and availability for US Eastern/Central business hours.

The Global Payroll Manager will oversee Regional Payroll Leads, drive consistency of payroll operations and controls across regions, own Tier 3 escalations, support EOR and Global Pay delivery, contribute to payroll KPIs and tooling/transformation initiatives, and report regional performance and risks to the Global Head of Payroll. Requires 8+ years in payroll and 3+ years managing managers; EOR experience and familiarity with reporting tools (Power BI/Power Apps/SharePoint) are highlighted.

Remote Lead Financial Analyst/Strategic Business Partner supporting Product & Technology and an additional department. Responsibilities include FP&A, budgeting, forecasting, CAPEX and software capitalization planning, vendor and headcount planning, financial modeling, reporting and dashboards, and mentoring other analysts. Requires a bachelor's degree and 7+ years of relevant experience. US salary range listed at USD 110,000–181,000 (applicants outside the US will have adjusted ranges).

Responsible for supporting clinical project teams on financial activities (invoicing, revenue recognition, variance analysis, project budgets, change orders) and assisting company accountant with general ledger, financial reporting and month/quarter/year-end close. Requires a bachelor’s in accounting/finance (preferred MBA/CPA), minimum 5 years relevant experience, proficiency with QuickBooks and Excel, and occasional domestic/international travel.

Twilio is hiring a Senior Accounting Manager within the Controllership PMO to define and lead high-visibility projects (M&A integration, global system implementations, operational process automation) across accounting, tax, SEC reporting and operational teams. Requires 8+ years in accounting, deep understanding of US GAAP, SOX experience, proven project management and automation experience. Role is remote and based in Mexico; occasional travel may be required.

Twilio is hiring a remote Billing Operations Analyst based in Mexico City. Responsibilities include responding to customer billing inquiries, onboarding customers to billing and ERP systems, preparing and analyzing large datasets for billing and revenue reporting, participating in month-end close and audits, and helping implement financial controls. Required: 1-3 years in billings/revenue/order-to-cash operations, advanced Excel skills, experience with high-volume transactions, and proficiency in Spanish and English. Experience with Oracle, Zuora, and Salesforce is advantageous.

Responsible for creating and explaining change order budgets, performing variance and financial analysis, maintaining change order records/metrics, preparing change order documents, and coordinating with project teams, vendors and clients. Requires a bachelor’s degree (or equivalent), a minimum of 5 years’ experience in change order/proposal preparation using Excel-based costing tools, strong financial and Excel skills; CRO experience and MBA are preferred. Minimal travel.

Role owns full-cycle payroll processing and monthly/bimonthly statutory compliance for Mexican entities, including reconciliations (SUA vs IDSE vs EMA/EBA), ISN filings, SIPARE/payment lines, employee movements in IDSE/SUA, SDI/SBC calculations, and interfacing with government agencies and clients. Requires hands-on experience with IMSS, IDSE, SUA, SIPARE, INFONAVIT/FONACOT, EMA/EBA, and major Mexican payroll engines; advanced Excel/Sheets skills; and client-facing experience.

Lead development and oversight of investigator grant and site budgets during proposals and clinical trials, manage grant administration (payments, reconciliations, reporting) globally for LATAM countries, and collaborate with Project Directors/Managers. Requires ≥5 years clinical research experience, ≥3 years leadership experience, strong financial/analytical skills and fluency in English.