Join GitLab's Professional Services team to lead and deliver customer engagements including installations (single-node Omnibus to large reference architectures), migrations to GitLab SaaS or self-managed, training, and advisory work. The role requires experience with IaC/Configuration-as-Code (e.g., Terraform, Ansible), multiple cloud providers (AWS/GCP/Azure), Git/source control, and strong English communication in a fully remote, asynchronous environment. Candidates must be located in Japan with full working rights.

Founding APAC Customer Success Manager responsible for acting as both implementation specialist and CSM for a defined book of upmarket customers. Own the customer journey from implementation and onboarding through adoption, health monitoring, and value realization; partner cross-functionally with Sales, Product, Support and Services. Role requires technical depth, project management, change management, and occasional travel (up to 10%).

Senior Technical Architect (Tableau) based in Japan. Responsible for Tableau platform architecture, server and cloud deployments, on-premises to cloud migration, data governance and security (SSO/SSL), dashboard development, performance tuning, data preparation, and advisory/onsite consulting. Role expects hands-on delivery, creation of design and test documentation, support for presales, mentoring other consultants, and client-facing communication. English communication is required; 8+ years of analytics and software deployment experience is listed as desirable.

Lead and operationalize GDC-established AI-Native Delivery (AI-generated artifacts with human validation) in Japanese Salesforce projects. Responsibilities include leading requirements analysis, user-story generation, decision logging, automated build/deploy, observability, quality control of AI-generated artifacts, and collaborating with global GDC teams to adapt SPSM for the Japan market. Requires 5+ years enterprise systems delivery experience, fluent Japanese and business-level English.