Senior, hands-on leader responsible for strategy, roadmap, vendor and budget management for internal IT; leading IT Support and IT Tooling & Automation teams. Role owns business application landscape, automations (APIs, scripts, event-driven pipelines), identity and security (SSO/SAML/SCIM, MDM, Zero Trust), and governance and adoption of internal AI tooling.

NVIDIA seeks a Technical Platform Operations Lead to own end-to-end post-launch operations for Sales AI applications. Responsibilities include incident and problem management, SLIs/SLOs, observability, release readiness, governance for security and compliance, automation, and driving adoption using usage analytics. Requires 8+ years of relevant technical operations or platform experience.

Manage and grow the Partner Help Desk within Partner Revenue Strategy & Operations: oversee review of partner deal registrations, partner agreements and portal/workflow issues; lead trainings, documentation, process improvements and escalations; collaborate with sales, partner operations, legal and IT. Role is India-based and requires remote availability from 6:00 PM IST to overlap with EMEA and US timezones. Requirements include 3+ years in help desk/support, 3+ years in partner operations, 1+ year in a managerial role and experience with CRM systems (preferably Salesforce).