The role supports cloud billing and invoicing processes including account reconciliations, handling customer billing disputes, processing return authorizations and credit memos in NetSuite, light collections and chargeback submissions, and generating reconciliation reports. Requires 3+ years in billing or related financial operations, proficiency with Excel and basic SQL, experience with case management systems, and collaboration with support, legal, order ops and engineering teams.

Remote Events Manager responsible for end-to-end delivery of high-quality in-person and hybrid learning experiences for a global network. Key duties include event communications, logistical coordination, website development, budget oversight, vendor and technical production management (including enterprise Zoom setups), inclusive experience design, post-event feedback analysis, and maintaining event knowledge. Requires a minimum of 3 years' relevant experience, professional-level English, and up to 20% international travel. Position does not provide visa sponsorship.

The AI Quality & Evaluation Analyst partners with clients and product/engineering teams to translate use cases into evaluation frameworks, score AI responses against rubrics and ground truth, build prompt banks and golden sets, identify and escalate systemic risks (e.g., hallucinations), and maintain test coverage, dashboards, and quality reports to ensure AI outputs meet defined standards before go-live.

Lead recruiting, coaching, performance management, staffing and service delivery for worldwide technical support; manage incident and escalation response, KPI tracking and reporting, and cross-functional initiatives with product, engineering and implementation teams. Requires 5+ years of direct leadership in a client-facing/technical support environment; experience with Salesforce Service Cloud, Jira, Power BI, multi-channel contact centers, Agile and ITIL is preferred.

Twilio seeks a Director, Product Management to define and execute the roadmap for the Twilio Flex product ecosystem (features, UI, APIs, developer infrastructure), lead and mentor a team of Product Managers, and collaborate with Engineering, Architecture, Design and GTM teams. The role is remote and based in India (specific states listed), requires 15+ years product management experience (including 4+ years managing platform/infrastructure product teams), and experience with platform products (APIs, developer tools), multi-tenant SaaS, and contact center/CEP space.

Senior ML Engineer responsible for designing and deploying an orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks. Build production-grade Python ML services, lead end-to-end ML projects, establish system and coding best practices, and mentor engineers. Requires 5+ years experience and hands-on work with LLMs/generative AI and frameworks such as LangGraph, LangSmith, Google ADK, Vertex AI, or AWS Bedrock. Annual base salary listed as ₹6,612,600 INR.

Remote-first role within Granicus' in-house digital agency (GXG). Responsibilities include designing outcome-driven workshops, applying CX and human-centered design methods (journey mapping, personas, ideation), synthesizing insights into actionable recommendations, and leading virtual/hybrid sessions using Zoom/Teams and collaborative whiteboards. Prefers experience with government clients, digital communications tools (email, CMS, social), and 5+ years of consulting, digital strategy, UX, or CX experience. Salary range listed: USD 93,000–120,000 per year. Up to 30% travel required.

The Senior Consultant, Enterprise Growth & Activation at Granicus’ GXG leads presales discovery, stakeholder interviews, and executive workshops; translates customer objectives into outcome-oriented service strategies; owns SOWs (scope, assumptions, risks, dependencies); partners on pricing and proposal strategy; mentors presales and delivery consultants. Requires 7+ years in consulting/professional services/digital agencies. Pay range USD 93,000–120,000/year. Remote-first with up to 30% travel.

Lead and develop a high-performing Enterprise sales team (6–10 AEs) focused on local government agencies, driving revenue growth, forecasting, quota setting, account planning, and closing complex $50K+ deals. Remote-first role at Granicus with a public sector/GovTech focus; listed salary range USD 125,000–165,000 per year.

The DevOps Engineer II will design, implement, and support automation, CI/CD pipelines, infrastructure as code, monitoring, and operational reliability across cloud and hosted environments. The role partners with engineering, SRE, security, and infrastructure teams, participates in on-call rotations, and applies AI-enabled tools to improve build pipelines, observability, and incident response. This is a remote, full-time position supporting globally distributed systems.

Responsible for end-to-end CTA project management across EU CTR and Rest of World, ensuring timely, compliant submissions through project management, regulatory expertise, risk/issue management, cross-functional collaboration and stakeholder engagement. Requires a bachelor’s in life sciences/pharmacy and minimum 5+ years industry experience.

The role is a customer-facing Technical Adoption Manager for VMware Cloud Foundation, responsible for onboarding, driving consumption and adoption, delivering roadmaps and assessments, providing solution guidance and optimizing operations. Location is in India (mentions Bangalore and Mumbai); the posting requires 12+ years of related experience and VCF/VCP/VCAP or equivalent VMware certifications. The role involves frequent travel to customer sites.

Serve as technical lead and trusted advisor for accounts in the region: engage customers and partners, drive technical discovery through to technical win, demonstrate Elastic products (search, AI, security, observability), enable sales and partners, and represent customer feedback to product and engineering. Role requires presales/solutions-architecture experience and willingness to travel ~30% regionally and occasionally internationally.

Own end-to-end procurement for high-performance compute and sovereign AI cloud platforms, including vendor identification, contract negotiation (MPAs/SLAs), inventory and risk management, and support for system integration. Role requires 5+ years in HPC or hyperscale datacenter procurement and deep fluency in NVIDIA reference architectures and related networking technologies (NVLink, InfiniBand, ConnectX-8).

Technical software engineering role within Data Science focused on building production multi-agent systems, AI-powered security chatbots, and applied LLM workflows for security operations (alert triage, summarization, automation). Role expects 8+ years of professional software engineering experience, 1–2 years hands-on applied AI building multi-agent/chatbot or tool-using agent systems, expertise in .NET/TypeScript/Python, familiarity with cloud AI services (AWS Bedrock preferred) and LLM SDKs, and strong emphasis on evaluation, reliability, and AI security practices.

The role leads efforts to help network partners harness AI safely and effectively through 1:1 advisory, learning communities, capturing and sharing insights, and exploring a subgrant fund. The position requires ~8+ years of relevant experience, strong coaching and relationship-building skills, and fluency in English; it is primarily virtual with occasional travel (estimated 3–4 trips/year).

Own design and development of production-grade connectors and reusable integration frameworks using REST, webhooks, file interfaces and enterprise authentication (OAuth, API keys, SFTP). Build data ingestion, transformation, normalization and synchronization pipelines, implement asynchronous processing, retries, monitoring and failure recovery. Requires 5+ years of backend engineering experience and strong skills in Python/Java/Node.js/Go/C#, API integration patterns, data mapping, and enterprise integrations.

Twilio is hiring a remote Technical Support Engineer 2 (Email Infra) based in India to support EMEA customers. Role requires 3+ years experience with email infrastructure (MUA/MTA), protocols (SMTP, SSL/TLS), RESTful APIs, cloud solutions, and network troubleshooting (TCP/UDP). Position is shift-based (typical EMEA-support shifts 12:00–21:00 or 13:00–22:00 IST) with occasional travel and rostering that may include weekends.

The VP, Production Operations leads a global operations organization to ensure customer production programs are delivered on-time, on-quality, and on-budget. Responsibilities include defining operational readiness, executing production programs, owning supply chain strategy, driving process excellence (lean/Six Sigma), leading digital/ERP initiatives and AI use-cases, and building scalable teams. Remote role with frequent travel (~25–40%) to supply regions including India, China, Mexico, Japan, and the US.

Join Augury's AgenticAI team to own end-to-end ML systems—problem scoping, data pipelines, model development, deployment, and production monitoring. Work combines time-series modeling, signal processing, classical ML, deep learning, and generative AI (LLMs, embeddings, agent architectures) to deliver customer-facing industrial AI solutions.