Join TransUnion/Sontiq as a Swedish-speaking Customer Service Incident Coordinator on a shift pattern (Mon–Fri 10:30–19:00). Responsibilities include screening and interviewing clients by phone, assessing fraud/breach severity, managing case documentation and escalations, liaising with creditors and authorities, and providing customer support throughout incident resolution.

Ashby is hiring Product Support Specialists in Europe to own complex SaaS troubleshooting from report through resolution, handle integrations and detailed workflows, and contribute to team projects like workflow automation and enablement. The role follows a rotating shift schedule (Tue–Sat or Sun–Thu) with onboarding focused on product mastery (tickets from week one, 30-day onboarding). Interview stages include an intro call, take-home assessment, and several interviews.

New Relic is hiring a Technical Support Engineer in Dublin to assist customers with installation, configuration, data exploration and advanced technical troubleshooting across their observability product suite. The role emphasizes strong customer service and cross-team collaboration and requires experience with Linux, cloud platforms (AWS, Azure, GCP), container technologies (Docker, Kubernetes, OpenShift), automation/configuration tools (Ansible, Chef, Puppet) and log/system analysis. Visa sponsorship is not available for this position.

WebFX is hiring a remote Social Media Monitoring Specialist to monitor high volumes of client social profiles (Facebook, Twitter, Instagram, LinkedIn, YouTube, Pinterest, blogs, etc.), provide customer care via native dashboards and third-party tools, use SOPs and template responses, adopt brand voice, perform research to answer inquiries, and escalate when necessary. Role requires 40 hours/week with specified overlapping hours for different regions, at least 1 year of relevant experience, and fluent English. Compensation is negotiable and the position is permanent.