Responsible for the technical relationship with enterprise customers, guiding onboarding, training users, executing mutual activity plans, driving committed consumption, and measuring/communicating value. Requires foundational knowledge of Kubernetes, cloud environments (AWS/Azure/GCP) or observability platforms and familiarity with a programming language (Java, PHP, .NET, Ruby, Node.js, Python, or SQL). Visa sponsorship is not available.

Twilio is hiring a Staff Technical Account Manager to act as the designated technical contact for strategic Personalized customers in EMEA. The role is remote (Spain or Ireland), requires 8+ years in technical support/customer success engineering, fluency in French and English, and strong telecom, API/cloud, and network troubleshooting skills (TCP/UDP, SSL/TLS). WebRTC and server-side/client-side development experience are desirable.

The Customer Success Engineer will advise customers on GitLab use cases (SCM, CI, CD, DevSecOps), deliver workshops and demos, provide technical and architectural guidance to drive product adoption and business outcomes, and collaborate with Account Executives and Renewals Managers. Candidates should have technical experience in development or systems engineering, strong communication and presentation skills, and familiarity with DevSecOps tools and GitLab workflows.

Lead customer-facing relationships for 4-6 large global life sciences customers, provide strategic guidance on Veeva Quality applications (including Veeva Vault), triage escalations, collaborate with internal stakeholders, and optimize customer roadmaps. Requires 7+ years in Quality within the life sciences industry and up to 25% travel.

The Customer Success Architect partners with assigned customers to turn desired business outcomes into actionable objectives, driving adoption, retention, and growth. Responsibilities include onboarding, building Customer Success Plans, managing escalations, liaising with Product/Engineering/Support, and providing technical enablement around DevSecOps, CI/CD, and GitLab best practices.

Manage relationships with existing customers across the EMEA region, identify opportunities for revenue growth, handle support escalations, coordinate with cloud vendor teams, deliver quarterly reviews, and surface customer feedback to product/engineering. Requires 3+ years in account management, experience in cloud ecosystems (AWS/GCP/Azure), and strong English and Dutch communication skills.

The Account Manager will be part of the EMEA Account Management team, responsible for nurturing customer relationships, identifying growth and cost-optimization opportunities across AWS/GCP/Azure, managing escalations, negotiating long-term commitments, and coordinating with cloud vendor teams. Requires 3+ years in account management supporting EMEA, strong English and Dutch communication, and technical fluency with cloud environments.

DoiT seeks an Account Manager for the EMEA region (remote from Netherlands, Ireland, or Estonia) to manage a book of cloud customers, retain and grow accounts, handle escalations, identify workload and cost-optimization opportunities, coordinate with cloud vendor teams, deliver quarterly reviews, and provide customer feedback to product/engineering. Requires 3+ years in account management supporting EMEA and experience with cloud ecosystems (AWS, Google Cloud, Azure); English and Dutch required.

DoiT is hiring an Account Manager for its EMEA team to manage and grow relationships with existing cloud customers (based remotely in the Netherlands, Ireland, or Estonia). Responsibilities include customer retention, identifying upsell opportunities, handling support escalations, negotiating long-term commitments, conducting quarterly business reviews, collaborating with cloud vendor teams, and identifying cost optimization opportunities. Requires 3+ years in account management supporting EMEA and experience in a technology company working with cloud platforms such as AWS, Google Cloud, or Azure.

Hands-on lead role within CX Operations responsible for building and shipping automation, integrations, and AI agents (with human oversight and auditability), owning end-to-end delivery and documentation, partnering with CX, engineering, product, and data teams, and using operational metrics to measure impact. Position is remote with prioritised applicants in the UK & Ireland; fluency in English required.

Senior Account Manager on the EMEA Account Management team (remote in Spain, Netherlands, Ireland, or Estonia). Owns customer relationships and communication with cloud vendor teams to drive revenue growth and retain customers. Requires 5+ years in account management supporting EMEA, experience at a technology company, strong English and Spanish communication skills, and familiarity with AWS/Google Cloud/Azure and cloud cost optimization.

Revenue-owning Account Manager role on the EMEA team responsible for renewals, expansion, churn mitigation, forecasting, and building multi-threaded relationships across mid-market and enterprise accounts. Requires 3+ years in account management/sales (5+ preferred), experience managing ~$5M ARR in MM, and strong ability to use usage data and dashboards. Starting compensation stated as $80,500 base + $34,500 variable ( $115,000 OTE ).

Primer is hiring a Sales Enablement Manager to own end-to-end GTM enablement across BDR, Sales, Solutions Engineering and Customer Success. Responsibilities include designing onboarding and continuous learning programs, building enablement content (playbooks, battlecards), selecting and scaling enablement tooling (LMS, AI coaching, conversation intelligence, Salesforce), operationalizing GTM processes, and measuring impact using KPIs. The role expects 8+ years' experience in GTM/sales enablement or revenue operations and familiarity with enterprise sales methodologies such as MEDDPICC. The company is fully remote and globally distributed.

Lead end-to-end management of complex client escalations across multiple countries and internal teams (payroll, benefits, product, legal, operations). Serve as primary client-facing lead, coordinate cross-functional resolution plans, conduct root-cause analyses, and implement preventive controls. Requires 8+ years in global HR operations/EOR services, strong knowledge of international employment frameworks, project management, and executive communication.

Hire to lead and scale an EMEA-based team of Implementation Specialists focused on Dedicated (Strategic and High Touch) customers. Responsible for implementation delivery, project scoping and planning, cross-functional alignment, process improvements and ensuring predictable time-to-value; role is remote-first with travel under 10%.

Own execution of technical configuration for a defined set of new Ashby customers in EMEA, partner with Implementation Specialists, define and execute testing plans ahead of go-live, document final configurations, and collaborate with cross-functional teams. Remote-first role with occasional travel (<5%). Ideal for early-career candidates with experience in complex SaaS implementations and customer-facing delivery.

Lead a portfolio of strategic, multi-site enterprise customers in industrial and process-manufacturing sectors, develop and execute executive-level success plans, drive adoption and expansion, act as senior escalation contact, and translate customer needs into product and engineering priorities. Requires 8+ years in customer-facing B2B SaaS or industrial intelligence roles and experience engaging C-level and senior stakeholders.

Lead technical, customer-facing integration engagements for enterprise customers in EMEA, focusing on Ashby ATS integrations with a custom Workday API and other enterprise HCM systems. Responsibilities include defining work, aligning stakeholders, managing project plans and milestones, advising on best practices and technical configurations, and partnering with Product, Engineering, Implementation Specialists, CSMs and Sales Engineers.

Manage and execute 12–15 concurrent 4–8 week implementations of Ashby’s SaaS solution for mid-market/smaller enterprise customers. Responsibilities include project and stakeholder management, technical configuration across multi-module SaaS systems, change management, advising on best practices, and cross-functional collaboration. Role is remote (EMEA) with travel under 10%.

The role develops and implements enablement strategy, training programs, and tools for EMEA go-to-market teams, partners with regional and global stakeholders, leads sales new-hire training, and measures learning and performance. Requires 5+ years delivering sales enablement in the SaaS industry, fluency in English, and willingness to travel. Positions are based in Dublin, Ireland or London, United Kingdom.