Rippling seeks an Implementation Manager (IC) to own successful launches of its global HR/IT/Finance platform for customers, driving timelines, adoption, and cross-functional collaboration. The role requires at least 3 years in implementation, technical account management or customer success within HR/payroll/accounting contexts, strong project management skills, and proficiency in English and German. Familiarity with tools such as JIRA, Salesforce (SFDC), G Suite, Outreach, and Mac computers is listed as a plus.

Responsible for leading complex ClickUp implementations and customer transformations from discovery through rollout and optimization. Duties include diagnosing workflows, designing scalable solutions, guiding governance and rollout planning, driving adoption and value realization, identifying automation/AI opportunities, and coordinating with cross-functional teams. Role is approved for hiring in Ireland and targets strategic customers.

Remote Associate Renewals Manager role supporting renewals to retain or expand ARR: execute renewal processes, evaluate license usage/true-ups, generate renewal quotes, provide renewals administration, liaise on POs/order forms, and collaborate with Sales and Customer Success. Requires related sales or customer-facing experience and B2B software sales exposure; negotiation, presentation, and closing skills emphasized. Familiarity with technical products or DevOps is a plus.

The Director will own the regional customer-success operating model across relationship management, adoption architecture, technical enablement, customer health, and outcome realization. They will lead managers and senior leaders across CSMA and CSE, partner with Sales, Renewal Management, Professional Services, Product, Engineering and Support, and establish operational discipline around forecasting, capacity planning, metrics, and reporting.

Twilio is hiring a Senior Strategic Account Executive (fluent French) to manage and grow high-value accounts across EMEA with a focus on Southern Europe. The role focuses on account management, cross-sell/upsell, quota attainment, and selling Twilio products (messaging, voice, email, contact centre, account security) to technical and business audiences. Requires 6+ years of account management/sales experience; ~25% travel is anticipated.

Role to lead strategic vision and technical account management for multiple high-value enterprise customers in EMEA, driving adoption of Docker products (Desktop, Hub, Scout), performing platform health and maturity reviews, advising on containerization, CI/CD, IaC, and secure software supply chain, and conducting executive-level business reviews. Requires 4+ years in a customer-facing technical role. Docker does not offer visa sponsorship for this role. Compensation (EU): €104,125–€148,750 OTE + equity.

Sardine is hiring a remote Senior Strategic Account Manager to own a portfolio of customers, maximize product ROI, translate complex product/technology issues into actionable solutions, and advise on fraud, compliance, payments, and AML/KYC best practices. The role requires 7+ years in account management/customer success/risk or solutions architecture within B2B SaaS, experience with APIs, strong presentation and project management skills, and proficiency with business intelligence tools. Candidates are accepted in UK, Bulgaria, Estonia, Germany, Ireland, Lithuania, Netherlands, Poland, Portugal, or Spain.

Lead end-to-end management of complex client escalations across multiple countries and internal teams (payroll, benefits, product, legal, operations). Serve as primary client-facing lead, coordinate cross-functional resolution plans, conduct root-cause analyses, and implement preventive controls. Requires 8+ years in global HR operations/EOR services, strong knowledge of international employment frameworks, project management, and executive communication.

Join Ashby as a Mid-Market Customer Success Manager for EMEA (remote). You will lead implementations (4–8 weeks), train and enable customers, drive product adoption and retention across a book of ~60 mid-market accounts (~$1.5M+ ARR), and work closely with Sales, Marketing, Product and Operations. The role emphasizes technical curiosity, tailored training, CRM discipline and data-driven continuous improvement. Minimum two years of B2B SaaS customer success experience.

Manage and execute multiple complex, end-to-end implementations and onboarding projects for Ashby’s Strategic (predominantly Enterprise) customers. Responsibilities include developing and running implementation plans, advising on best practices, supporting integrations, driving change management, collaborating cross-functionally (Customer Success, Sales, Product, Engineering, Operations), and ensuring expedited time to value. Remote-first role with ability to travel under 10%.