CrowdStrike seeks a Technical Support Engineer (Cloud) to resolve customer issues, manage escalations, create knowledge base content, and collaborate with engineering. Requires 2+ years in customer/technical support or system administration and demonstrable experience with cloud platforms (AWS/Azure/GCP), Kubernetes/containers, and Linux.

Associate Customer Support Specialist (Remote - UK). Provide tier 1 technical and product support for Fleetio customers, acting as first point of contact via phone and email, troubleshooting issues, escalating to SMEs/Support Engineering, and identifying process and documentation improvements. Fixed schedule Monday–Friday 10:00–19:00 BST; reports to the Customer Support Manager.

The Global Study Coordinator (internal title) is a part-time contract role (up to ~25 hrs/week, hourly, remote - UK) supporting Global Study Managers in planning and operations of active clinical trials. Serves as main point of contact for patient communications and manages all participant travel and logistics, travel budgets, vendor and clinical-site coordination, database setup/transfer, and report preparation. Requires fluent English and Spanish and working knowledge of Microsoft Office; 2+ years' experience in travel and/or pharma preferred.

Join TransUnion/Sontiq as a Swedish-speaking Customer Service Incident Coordinator on a shift pattern (Mon–Fri 10:30–19:00). Responsibilities include screening and interviewing clients by phone, assessing fraud/breach severity, managing case documentation and escalations, liaising with creditors and authorities, and providing customer support throughout incident resolution.

Associate Manager responsible for operational performance, SLA/CSAT/QA targets, backlog and repeat-contact reduction, and people management for high-value customer segments. Partner with Compliance, Legal, Risk, Complaints, Workforce Management, Product, Analytics and L&D to scale a risk-aware, end-to-end support model for complex trading, account, and funding issues.

Concierge Specialist IV (senior) on Coinbase's Customer Experience team based in London (hybrid). Owns end-to-end relationships for highest-value clients, leads resolution of complex escalations with Product/Engineering/Compliance, drives onboarding and product adoption, mentors junior agents, and supports on-call escalations. Requires 4+ years in customer success/account management in financial services/fintech/crypto, professional fluency in Mandarin and English, and familiarity with derivatives; annual base salary range £52,920–£58,800.

The Concierge Specialist IV will own a portfolio of Coinbase's highest-value customers as their primary point of contact, lead resolution of complex cross-functional issues, drive onboarding and adoption (including staking and Coinbase One), mentor junior Concierge agents, and surface customer feedback to improve processes. Requires 4+ years in customer success/account management in financial services/fintech/crypto, professional fluency in French and English, and familiarity with derivatives; CISI IOC certification is required or can be obtained.

Granicus seeks a Customer Success Consultant to act as a strategic advisor for a portfolio of public-sector customers, driving adoption of its SaaS solutions, developing Success Plans, conducting quarterly strategic reviews, supporting budget planning, and identifying expansion opportunities. Role requires strong consultative and analytical skills, experience with CRM tools (Salesforce preferred), 3–5+ years in customer success/account management/consulting, and willingness to travel up to 25%. Salary range stated: USD 60,600–73,000 per year.

Serve as the front-line contact for high-value enterprise customers, diagnose and resolve complex issues across the Replit platform, lead incident communications, escalate with Product and Engineering, build internal tooling/automation, and mentor other support engineers. Requires 4+ years in technical/developer support or systems engineering and hands-on debugging with JavaScript, Python, or similar.

Provide technical and product support for Granicus customers: manage inbound queues and customer tickets to meet SLAs, troubleshoot and investigate software issues, assist with case escalations, contribute to on-call support, and maintain expert knowledge of multiple Granicus products while collaborating across teams.

Ashby is hiring Product Support Specialists in Europe to own complex SaaS troubleshooting from report through resolution, handle integrations and detailed workflows, and contribute to team projects like workflow automation and enablement. The role follows a rotating shift schedule (Tue–Sat or Sun–Thu) with onboarding focused on product mastery (tickets from week one, 30-day onboarding). Interview stages include an intro call, take-home assessment, and several interviews.

The role is an AI-first Customer Success position at a telehealth SaaS. Responsibilities include onboarding, building logic-based questionnaires and workflows, triaging software and order issues, driving adoption, upselling medications, analyzing engagement metrics, delivering demos, and documenting AI-native prompts and processes. Requires 5+ years in Customer Success/Client Services (SaaS), experience with e-commerce and telehealth, handling large/enterprise customers, and proficiency in English. The role may require weekend work.