
Social Media Monitoring Specialist
WebFX is hiring a remote Social Media Monitoring Specialist to monitor high volumes of client social profiles (Facebook, Twitter, Instagram, LinkedIn, YouTube, Pinterest, blogs, etc.), provide customer care via native dashboards and third-party tools, use SOPs and template responses, adopt brand voice, perform research to answer inquiries, and escalate when necessary. Role requires 40 hours/week with specified overlapping hours for different regions, at least 1 year of relevant experience, and fluent English. Compensation is negotiable and the position is permanent.












