
Mid-Market Implementation Specialist - EMEA
Responsible for owning mid-market implementations from sales handoff through go-live (typical 8–10 week timelines), managing 15–20 concurrent projects, troubleshooting complex configuration and workflow challenges, advising customers on best practices, and partnering with Sales, CS, Product, and Engineering. Requires 5+ years in customer-facing roles leading full-cycle B2B SaaS implementations and the ability to operate autonomously while improving processes and documentation.



