Remote-first senior Customer Success Engineer responsible for driving 1:1 and 1:many enablement to increase product adoption, providing technical guidance and troubleshooting, contributing to content (webinars, workshops, documentation), analyzing customer data to reduce churn and improve engagement, and collaborating with product, engineering, sales, and CX teams. Role requires deep technical knowledge of telemetry, observability, cloud environments, and experience creating/delivering technical content. Salary range listed for the role is £80,400–£95,000 GBP (annual).

The TAM will provide proactive technical recommendations, architectural reviews, and environment health and business reviews for enterprise customers. The role requires enterprise customer-facing experience (TAM, Customer Success, Sales Engineering or Professional Services), familiarity with identity/access management and security technologies, knowledge of Java and web technologies, and experience with CRM systems (SFDC). The position is UK-based (remote) and may require occasional on-call duty.

CrowdStrike seeks a Technical Account Manager to serve as primary technical contact for Premium Support customers (mid-market). Responsibilities include onboarding, proactive health checks, product training, documenting customer feedback, escalating and owning complex issues, creating knowledge base content, and supporting renewals and account expansion. Role requires native/fluent English and Hebrew, experience with Windows Server and enterprise web/security technologies, familiarity with AI tools and SaaS environments, and willingness to travel up to 25%.

Reddit seeks a French-speaking Community Manager on a contract basis (candidates based in the UK or Ireland) to drive community growth and moderator programs in the French market. Responsibilities include market research, recruiting and educating volunteer moderators, implementing onboarding funnels, running experiments, analyzing quantitative and qualitative data, and working cross-functionally. Requires 5+ years in community development, project management, growth or related roles and proficiency in French and English.

Lead pre-sales and implementation scoping for Veeva ClinData customers, produce proposals and Statements of Work, align internal and partner teams, and set expectations for successful clinical data application implementations. Requires experience in clinical trial data systems, SOW negotiation, and client-facing consulting (5+ years).

Permanent remote role (UK residents only) as a Dining Specialist, Associate for Velocity Black by Capital One. Responsibilities include developing and maintaining strong relationships with top-tier restaurants and nightlife venues across the UK, delivering prime-time reservations for clients, sourcing content ideas for the content team, and communicating with clients, restaurants and internal teams. Role requires existing restaurant connections, experience working with high-net-worth clients, strong verbal and written communication, ability to work under pressure and availability for evenings and weekends.

TransUnion (Sontiq) seeks a remote Customer Service Incident Coordinator (Contract) to interview and support customers and clients affected by fraud, data breaches, or identity theft in Arabic, French and English. The role involves incident coordination, case documentation, stakeholder communication, preparing correspondence, coordinating remediation activities, and using case/incident-management systems; it operates on a Wed–Sun shift pattern.

The Platform Associate Resident Consultant partners with strategic customers to maximize value from CrowdStrike Falcon by providing implementation, configuration, troubleshooting, operational support, and guidance on best practices and threat hunting. Role expects familiarity with Falcon modules, experience across endpoint/identity/cloud/SIEM technologies, scripting and API usage, and the ability to work remotely and travel up to 20%.

Individual-contributor role within Customer Success to architect and scale Kimchi adoption: hands-on setup of Studio workspaces, demos, serverless inference integrations, model/routing optimization, governance and budgeting policies, and translating customer feedback into product improvements. Company does not provide visa sponsorship.

The Strategic Account Director (EMEA) will manage and grow relationships with key global clients, set strategic direction for the account portfolio, drive expansion and financial performance, and work cross-functionally across Sales, Product, and Finance. The role is senior (typically 12+ years experience in CPG account management/sales), based in the UK (London preferred), and requires international travel across Europe as needed.

The Business Solutions Partner (EMEA) works directly with clients to identify and recommend parts of Pacvue's platform to meet business needs, supports pre- and post-sales technical guidance under senior team direction, gathers and consolidates product feedback for Product and BSP teams, contributes to GTM and enablement materials, and will travel regularly across EMEA. Requires 2+ years relevant experience and developing familiarity with programmatic, DSP, and retail media.

Fully remote (UK) Senior Implementation Specialist reporting to the Senior Manager, Implementation. Lead execution of implementation projects across Olo’s product domains, act as a product subject-matter expert, provide troubleshooting and training, champion customer needs, and collaborate with Project Managers, Technical Specialists, Product, Support, and Leadership. Requires 3+ years of relevant customer/project/integration experience and occasional after-hours/on-call work.

The role manages ~40–60 mid-market customers through the full lifecycle, leading onboarding, building success plans, monitoring health, owning escalations, partnering with Account Management and Product, and driving AI adoption. Requires 2+ years in CSM for technical products, experience communicating with developers, and fluency in French, Russian, and/or Spanish. Location: Australia, New Zealand, United Kingdom, or Ireland (remote APAC/EMEA).

Senior CSM role (UK remote) responsible for independently managing moderately to highly complex accounts: owning success plans, driving adoption and measurable ROI, leading value-driven EBRs with VP/C-suite stakeholders, managing renewals and expansion, and mentoring peers. Requires 6+ years in customer-facing SaaS roles and experience with tools/practices such as Gainsight and Salesforce. UK salary range £73,000–£106,000 (base).

InfluxData seeks a Commercial Account Manager to manage ~30–40 accounts with a focus on renewals, high retention, customer satisfaction, and identifying expansion opportunities to drive incremental ARR. The role involves leading renewals, building stakeholder relationships, monitoring account health, and collaborating with Sales, Support, and Marketing. Candidates should have 1–3 years as an Account Manager or Renewals Specialist and strong communication, negotiation, and relationship-building skills. Experience with SaaS, open source, NoSQL or modern data platforms and additional languages (e.g., French or Italian) is a plus.

Responsible for independently designing and delivering onboarding programs and role-specific onboarding paths for EMEA customer-facing roles. Owns the EMEA enablement content library, localizes US-led training, tracks new-hire ramp progress, gathers feedback to improve content, and acts as primary enablement contact between Sales, Product, and Customer Success. Requires 5+ years in sales, customer success, or enablement/training in a SaaS environment.

Veeva seeks a Product Expert to support Submissions, Submissions Archive, and Publishing within Veeva RIM. The role requires 3+ years in regulatory operations/affairs and consulting or similar customer-facing experience, hands-on knowledge of submission publishing, document management and electronic submissions, and the ability to translate customer needs into product problem statements and roadmap input. Role is Europe-based (UK/London listed), flexible Work Anywhere arrangement, and requires up to 15% travel.

Capital One / Velocity Black seeks a UK-based, permanent remote Dining Specialist to develop and maintain relationships with top-tier restaurants and nightlife venues, secure prime-time reservations for clients, and source content ideas. The role requires strong restaurant industry contacts, experience working with high-net-worth clients, excellent verbal and written communication, and availability for evenings and weekends.

Role partners with strategic customers to lead end-to-end SaaS implementations and customer transformations: discovery, solution and governance design, rollout, enablement, and ongoing optimization. Responsibilities include driving adoption and account health, identifying automation and AI opportunities, coordinating across internal teams, and surfacing customer feedback. Role is approved for hiring in Ireland; visa sponsorship is not available for non-engineering/product roles.

Sardine seeks a Forward Deployed Engineer to manage implementations and integrations for its fraud and compliance platform, working directly with clients and internal teams. Requires 4+ years in technical roles (and 2+ years in B2B SaaS in relevant domains), experience with APIs, SQL, JSON, scripting (e.g., Python, bash), and strong communication and project-management skills.