
Lead, Community Support
Remote Lead, Community Support role responsible for driving cross-functional projects, improving core support tooling (Intercom/Fin/Zendesk), managing vendor relationships, and staying grounded by handling tickets regularly. Requires 8+ years in community/customer/user support, strong analytical skills, and experience with support platforms. US salary listed at $117,014 USD/year. Role requires schedule overlap with US, UK, and Singapore timezones; Kickstarter supports hires in specified US states and the United Kingdom.









