Provide technical support, diagnose and troubleshoot software and hardware issues, collaborate with cross-functional teams, document issues and perform root cause analyses for Veeam backup/storage solutions. Requires experience with Veeam products and ecosystem (VMware, Hyper-V, public clouds), administrative experience with Ubuntu Linux and Windows Server, and knowledge of server hardware. Role is based in France; remote work options are mentioned.

Ashby is hiring Product Support Specialists in Europe to own complex SaaS troubleshooting from report through resolution, handle integrations and detailed workflows, and contribute to team projects like workflow automation and enablement. The role follows a rotating shift schedule (Tue–Sat or Sun–Thu) with onboarding focused on product mastery (tickets from week one, 30-day onboarding). Interview stages include an intro call, take-home assessment, and several interviews.

Percona is hiring a remote PostgreSQL Database Support Engineer for the EMEA region. Responsibilities include investigating and resolving production database issues, performance tuning, backup and recovery (pgBackRest, WAL-G, pg_basebackup, PITR), high-availability work, Linux administration, monitoring, and producing community/customer-facing content (knowledgebase articles, blogs, webinars). Occasional travel for meetings, conferences or customer visits is required. English customer-facing communication is required.