Provide senior-level technical support and escalation handling for customers of a cloud-native security product. Work with engineering on escalations, reproduce and triage bugs/enhancements, develop troubleshooting sessions, trainings and internal knowledge base content, participate in on-call rotation, and support high-touch accounts. Requires 5+ years in technical support/escalation roles (container/cloud domains), mastery of Kubernetes and Linux, scripting (Bash/Shell/Python), and working knowledge of AWS/Azure/GCP. English and French communication expected.

CrowdStrike seeks an Implementation Engineer located in Spain (CET) to provide technical onboarding, project management, deployment and support for IDP products. Requires a minimum of 2 years' experience in field/post-sales engineering, knowledge of networking, Windows Servers, Active Directory and related security and cloud technologies.

Ashby is hiring Product Support Specialists in Europe to own complex SaaS troubleshooting from report through resolution, handle integrations and detailed workflows, and contribute to team projects like workflow automation and enablement. The role follows a rotating shift schedule (Tue–Sat or Sun–Thu) with onboarding focused on product mastery (tickets from week one, 30-day onboarding). Interview stages include an intro call, take-home assessment, and several interviews.