Role on Docker's Revenue Operations team supporting Sales & GTM globally (focus EMEA/APAC). Responsibilities include territory and segmentation design, forecasting and pipeline management, quota and compensation modelling, managing the sales tech stack (Salesforce, Gong, ZoomInfo, RingLead, LinkedIn Sales Navigator), project delivery, data quality and reporting. Requires 4+ years in Sales Operations at a software/SaaS company.

As Customer Retention Manager you will own renewal pipeline management, build and improve scalable retention workflows (using Salesforce/CRM and automation), identify at-risk customers via health scoring, negotiate within guidelines, and partner with Sales, Customer Success, Product and Data to drive renewals and expansion. This is a remote role with hiring focus in the UK, France, Spain, Germany, and Canada; visa sponsorship is not available.