Storyblok is hiring a Senior Customer Success Specialist to own a portfolio of customers across Germany, Austria, and the UK. Responsibilities include relationship building, troubleshooting minor technical issues, surfacing product feedback, supporting operational tasks and leading Customer Success projects. Role is remote, requires fluent German and excellent English, ~2–3 years of relevant experience, and demonstrated AI literacy.

Lead and develop a remote client services team for a global prime broker, owning workload, coverage and cross-functional collaboration. Define and enforce service standards and playbooks, handle incident management, convert support queues into actionable insights, and work with Service Design on system optimisation. Requires 3+ years in prime brokerage or similar financial markets exposure and proven people-management experience.

Ashby is hiring Product Support Specialists in Europe to own complex SaaS troubleshooting from report through resolution, handle integrations and detailed workflows, and contribute to team projects like workflow automation and enablement. The role follows a rotating shift schedule (Tue–Sat or Sun–Thu) with onboarding focused on product mastery (tickets from week one, 30-day onboarding). Interview stages include an intro call, take-home assessment, and several interviews.