Early-role Customer Success Manager on Ramp's Partnerships team responsible for partner relationship management, partner enablement, and driving onboarding and activation at scale for segments including accounting, private equity, and venture capital. Requires collaboration with product and engineering, strong project/time management, and proven track record against targets.

Strategic Enterprise Customer Success position responsible for leading implementations and change management across large accounts, driving adoption of AI-enabled finance workflows, managing executive relationships (including CFOs), quantifying business impact, partnering with Sales and Technical Consulting, and surfacing product insights. Requires 7+ years in enterprise customer success or implementations and habitual use of AI tools.

Early member of the Scaled Customer Success team responsible for 1:1 onboarding and activation of micro-SMB and SMB customers at scale. Duties include driving activation and retention (60-day activation target), managing a high-volume book of business (100+ customers), identifying automation and scaling opportunities, and partnering with Product to surface customer feedback. Requires 3+ years in sales, customer success, or product operations.

Sardine is hiring a remote Strategic Account Manager based in the US or Canada. The role combines account management and solutions architecture responsibilities: serving as primary customer contact, driving ROI, advising on fraud/compliance/AML/KYC best practices, collaborating with analytics and product teams, building KPIs, and managing integrations (APIs). Requires 7+ years in account management, customer success, risk management, or solutions architecture in B2B SaaS; domain experience in compliance/fintech/AML/KYC; strong presentation, project management, and analytical skills. Salary range (USD) $150,000–$180,000; CA range also listed in the posting.

Sardine seeks an Integration Manager (remote, US or Canada) to lead implementation and integration efforts for fraud and compliance products. The role includes client onboarding and support, owning API/SDK documentation and integration guides, analyzing technical and functional requirements, designing solutions, managing project timelines and quality, and providing product feedback. Requires 7+ years of relevant hands-on experience and experience with SQL, JSON, API specs, and scripting.

Ramp is hiring a Mid-Market Customer Activation Manager to lead ~45 mid-market customers through implementation and workflow transformation with accountability for time-to-value and measurable business outcomes. Responsibilities include change management, stakeholder mapping, communicating financial impact to CFOs/Controllers, partnering with AEs and Technical Consulting, and using AI tools daily. Requires 5+ years in customer-facing roles (customer success, consulting, or implementations). Pay ranges: $128,000–$176,000 (NYC/SF) and $115,000–$158,300 (other locations). Relocation support to NYC or SF is offered.

Lead enterprise customers through implementation to agentic workflow adoption with accountability for time-to-value and measurable business outcomes. Build change management strategies, run executive-level stakeholder management, quantify financial impact for CFOs, use AI tools daily, partner with Sales and Technical Consulting, and surface product insights from accounts. Requires 7+ years in enterprise customer success or implementations and strong technical and financial communication skills.

Ramp is hiring a Commercial Account Manager to deepen customer relationships, lead strategic conversations and grow accounts post-implementation. Role requires minimum 3 years of B2B new business sales or account management experience. Locations include New York (HQ), San Francisco, Miami and Remote (US or Canada). Listed US salary ranges: $136,000–$187,000 (NYC/SF) and $122,400–$168,000 (other locations). Relocation support to NYC or SF is available as needed.

Bask Health is hiring a Senior Customer Success Manager to build strong customer relationships and manage onboarding, value realization, engagement strategies, expansion and renewals for enterprise and large accounts. The role involves building logic-based questionnaires and workflows, supporting medication launches and upsells, triaging product and order issues, using LLMs/AI as a core part of the workflow, analyzing engagement metrics, delivering demos and collaborating with cross-functional teams. Requires 7+ years in Customer Success/Client Services at a SaaS organization and experience with e-commerce and large/enterprise customer books of business.

Bask Health is hiring a Customer Success Account Manager to own the full customer lifecycle for telehealth customers across multiple countries. Responsibilities include onboarding, designing logic-based asynchronous visit questionnaires, helping customers launch and upsell medications, triaging software and order issues, analyzing engagement metrics, delivering demos, and documenting AI-native workflows. Role requires 5+ years of Customer Success/Client Services experience, experience in e-commerce and enterprise-sized customer accounts, and willingness to work weekends.

Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion, and renewals. Build logic-based questionnaires and AI-native workflows, triage platform and order issues, run demos, analyze customer engagement metrics, and collaborate with product, sales, and marketing. Requires 5+ years in Customer Success/Client Services at a SaaS organization and experience with e-commerce and enterprise customers.

Technical Customer Success Manager responsible for the full customer lifecycle for strategic accounts: onboarding, adoption, expansion, renewals, and value realization. Duties include driving net retention, leading executive business reviews and a Customer Advisory Board, monitoring customer health and mitigating churn risk, shaping success programs, and championing customer feedback. Role expects 6+ years in customer success/account management or technical consulting and strong familiarity with cloud infrastructure (AWS/Azure/GCP), DevOps practices, and Terraform. Position is 100% remote in US & Canada time zones with regular in-person meetups.