Sardine is hiring a Strategic Account Manager to act as primary point of contact for customers, drive product value, advise on fraud and compliance best practices, and collaborate with internal teams (risk analytics, data science, integrations). The role is remote-first based in Canada (Toronto listed), requires 7+ years in account management/customer success/risk or solutions roles, domain experience in fraud/fintech/payments/AML/KYC, and offers a base salary range of CAD 150,000–220,000 plus bonus and equity.

The Enterprise Customer Activation Manager (Bill Pay & Procurement) guides upmarket customers through implementation and configuration of Ramp’s AP Automation and Procurement tools, ensures fast and complete deployments, drives adoption, troubleshoots issues with Product/Engineering, and provides customer insights to inform the product roadmap. Requires 5+ years in Customer Success or implementations supporting AP/Procurement and strong project and communication skills.

Manage end-to-end onboarding projects for new Ramp customers by partnering with Commercial Account Managers, understanding customer workflows and obstacles, configuring integrations, prioritizing product feedback with engineering, and developing implementation best practices. Role includes operational leadership, hiring participation, and contributing to process and policy development.

Sardine is hiring a remote Strategic Account Manager based in the US or Canada to act as primary contact for a portfolio of customers, helping them realize value from fraud, payments, and compliance products. The role requires 7+ years in account management/customer success/risk or solutions roles within B2B SaaS, domain experience in fraud/compliance/fintech/AML/KYC/payments, strong presentation and project management skills, and proficiency with BI tools. Base pay listed at $150,000–$210,000 (USD) or CA$150,000–$220,000 (CAD), plus bonus and equity.

Lead customer success for Bask Health's telehealth platform with ownership of onboarding, value realization, engagement strategies, expansions, and renewals. Role emphasizes building logic-based questionnaires/workflows, using LLMs and AI-first processes, triaging platform and order issues, delivering demos, analyzing engagement metrics, and driving adoption for enterprise and e-commerce customers. Requires 7+ years in Customer Success or related roles.

Bask Health seeks a senior Customer Success Account Manager to own onboarding, value realization, engagement, expansion, and renewals for enterprise customers. The role involves building logic-based workflows, using LLMs/AI in customer workflows, triaging software and order issues, delivering demos, analyzing engagement metrics, and collaborating cross-functionally. Position is remote worldwide with required working hours aligned to US East Coast (includes weekend work).