Senior Staff Engineer to lead the AMP initiative at MongoDB: set technical direction across AMP pillars, design and implement orchestration and multi-agent systems for application modernization, ensure security-first deployment, collaborate with product teams for integration with MongoDB, and mentor engineers. Role expects 10+ years of development and operations experience, deep data processing/warehouse experience, GenAI expertise, and experience leading engineering teams. Based on North America's West Coast (PST) with a hybrid model; Canada salary range listed.

Granum is hiring a remote Customer Support Specialist (Tier 1) to field phone, email, chat, and ticketing inquiries, troubleshoot SaaS product issues, escalate bugs, contribute to knowledge bases, and work cross-functionally. Role is open to candidates in the US and Canada; company does not sponsor work authorization. Country-specific annual salary ranges are listed in the posting.

SearchApi seeks a remote technical researcher/writer who writes long-form technical pieces backed by code and reproducible benchmarks. Responsibilities include coding tests, running and re-measuring benchmarks, testing no-code and agent tools, improving documentation, and producing evergreen content that ranks. Required: a published long-form technical piece with the code or dataset behind a benchmark and native or near-native English; hiring includes a call with the CEO and a take-home research challenge. Compensation mentions equity and profit sharing; role is fully remote.

The Principal Product Education Specialist will define strategy and roadmap to evolve product education toward in-product, contextual, and AI-powered self-service experiences. Responsibilities include designing task-based learning, partnering with Product/UX/Engineering to deliver unified learning across Help Center and product, and measuring effectiveness with data. The role requires a bachelor's degree (or equivalent), 8+ years of relevant experience, and hands-on experience with AI tools (Microsoft Copilot, Azure OpenAI), LMS and authoring tools, and instructional design frameworks (ADDIE, SAM).

As a Course Developer on BlueCat's Learning & Development team you will produce and publish training videos and animations (After Effects, Premiere Pro, Camtasia, Audition, Adobe Creative Suite), collaborate with instructional designers and SMEs, manage course production and LMS content, perform QA, and experiment with AI-enabled tools to accelerate content creation.

Upsun seeks a Senior Content Engineer to design and build AI/LLM-driven content infrastructure (Claude skills, MCP integrations, automated pipelines), define content standards and metadata, act as final reviewer for AI-assisted docs, and enable engineers and PMs to self-publish high-quality developer documentation. The role requires coding ability (TypeScript or Python), LLM/tooling experience, strong technical writing/editing, and professional English.

Lead development of clinical study documents (protocols, IBs, ICFs, DSURs, CSRs, patient narratives) including planning, authoring, editing/formatting, and QC in accordance with Precision style/SOPs and regulatory guidance (ICH, FDA, GCP, eCTD). Requires a BS (or equivalent) in a scientific/medical discipline and minimum 5+ years as a Senior Medical Writer (or 7+ years as Principal), proficiency with Word/Excel/PowerPoint/Adobe/Teams, and experience with clinical trial transparency requirements.