Manage and execute account strategies to close new business and expand revenue across NSW. Prospect and target strategic accounts, develop partner/reseller relationships, present security and cloud/SaaS solutions to senior and C-level audiences, and use Salesforce.com to capture prospect information. Familiarity with MEDDPICC and proven track record selling cybersecurity, cloud and SaaS technologies with experience engaging senior executives and alliance partners.

Customer.io is hiring a Customer Success Manager for the Mid-Market APAC or EMEA team to manage ~40–60 customers through the full lifecycle. Responsibilities include onboarding, building success plans, monitoring health and adoption, driving retention and expansion with Account Management, handling escalations, providing product feedback, and promoting AI adoption. Requires 2+ years CSM experience in SaaS and fluency in French, Russian, and/or Spanish; candidates should be located in Australia, New Zealand, the United Kingdom, or Ireland.

The Deputy Director will lead cross-cutting operations, planning, budgets, resourcing, and execution for a global education portfolio while partnering with the CLO on major initiatives, research, synthesis, and scaling impact. The role requires 10–15 years' experience, strong operational leadership, program and project management, strategic judgment, and excellent communication; work is delivered virtually with up to 10% travel.

Lead Upsun's transition to an automation-driven SRE model, owning reliability, scalability, and observability across multi-cloud environments. Responsibilities include architecting monitoring and alerting (Prometheus, Grafana, ELK), implementing IaC (Terraform, Ansible) across AWS/GCP/Azure, scaling CI/CD pipelines, and leading incident response. Role is remote with hiring focus in Western Australia and includes periodic on-call duties (one week every 4–5 weeks, 02:00–10:00 UTC).

Lead end-to-end OpenShift engagements for Australian Government (Defence, national security, law enforcement, Commonwealth agencies), delivering architecture, installation, integration, and handover in accredited/disconnected/air-gapped environments. Requires 8+ years in technical consulting or platform architecture (including 3+ years running Kubernetes/OpenShift), deep OpenShift expertise, scripting/automation skills, and Australian citizenship with NV1+ security clearance. Based in Canberra with regular onsite delivery.

Based in Sydney and working across ANZ, the Senior Solutions Architect will lead technical discovery, design and own proofs of concept/values, run workshops and value stream assessments, advise on modern DevSecOps/CI/CD and cloud practices, collaborate with sales and product teams, and act as a customer advocate to drive GitLab platform adoption.

The Customer Success Engineer acts as a trusted technical advisor across the customer lifecycle from onboarding to expansion, helping customers build observability pipelines and manage data pipelines (logs, metrics) to achieve outcomes. Requires a minimum of 5 years in related customer-facing/post-sales roles, strong communication and relationship management, experience with observability, IT operations and security, and familiarity with data engineering tools and cloud providers.

The Country Manager, ANZ (Sydney-based, remote within Australia) will own regional growth strategy, revenue performance, customer experience and building a local go-to-market team across Sales, Channel, Business Development, Solutions Engineering and Customer Success. The role is channel-first, requires establishing distributor/reseller ecosystems, recruiting and leading the regional team, representing 1Password with customers and partners, and translating global strategy into ANZ-specific operating plans while addressing local regulatory and public-sector requirements.

Twilio seeks a Director, Supplier Relations APAC to lead a team of supplier relations specialists across Asia-Pacific, manage commercial negotiations with carriers and messaging aggregators, optimize COGS and route quality using data-driven analytics, operationalize regional telecom regulations, and act as primary escalation for supplier SLA breaches. Requires minimum 7 years in telecommunications/CPaaS and 3+ years in leadership/senior supplier/carrier management.

Senior consulting architect role responsible for assessing customer requirements, designing Elastic-based observability/security solutions, implementing migrations/upgrades, performing technical audits and capacity planning, collaborating with engineering/product/sales, and mentoring consultants. Requires ~5+ years in consulting architecture or senior IT leadership and hands-on experience with Elastic or similar observability/APM tools and cloud/on-prem platforms.

Twilio is hiring a remote Solutions Engineer for the APJ region (role based in Australia, Singapore, or Japan). The role focuses on technical discovery, translating requirements into architectures and implementation roadmaps, delivering customized demos and POCs, and supporting sales (RFPs/RFIs and technical objections). The role expects ~35% travel and requires knowledge of cloud computing, cPaaS, and AI plus strong presentation and interpersonal skills.

Contract, remote role assessing quality of interactions with coding agents (OpenAI Codex, Claude Code, Cursor). Responsibilities include judging usefulness, reasoning, engineering judgment, and providing written and recorded feedback. Rate $100–$200/hour; 10–20 hours/week; senior/staff/principal-level engineers with strong TypeScript/JavaScript or Python experience and strong English (B2+) preferred.

Join Cloud Infrastructure SREs to engineer automation, IaC, and tooling for large-scale, multi-cloud infrastructure powering Elastic Cloud. Responsibilities include improving host lifecycle and reliability, building observability and alerting systems, participating in on-call rotations and postmortems, and contributing code and documentation. Required experience includes production operation of large-scale cloud compute, strong Linux skills, Go development, and containerized workloads.

Responsible for recruiting, enabling, and scaling solution partners and VARs; owning partner pipeline, forecasting, deal registration, and joint sales motions; collaborating with Sales, Marketing, Product, and Technical teams. Requires 10+ years enterprise and/or channel sales experience, background in software/developer tools or DevOps preferred. Docker does not offer visa sponsorship for this role.

Grafana Labs seeks a Staff Backend Software Engineer to design, build, operate, and maintain multi-tenant distributed telemetry databases (including Loki) powering Grafana Cloud. The role involves developing services primarily in Go, running on Kubernetes across major cloud providers, participating in on-call rotations, driving features from ideation to production, and contributing to open-source projects. Candidates should have experience shipping cloud or systems software and strong communication skills. Compensation range for Singapore is SGD 167,000–209,000 per year.

Grafana Labs seeks a Staff Backend Software Engineer to design, build, operate, and maintain multi-tenant distributed telemetry databases (including Loki). Work involves Go-based services running on Kubernetes across major cloud providers, contributing to open-source projects, participating in on-call rotations, and collaborating in a remote-first engineering organization. Role is open to candidates located in Australia or Singapore.

Red Hat Services is seeking a Senior Project Manager based in Canberra to manage projects from initiation through delivery and closure. Responsibilities include scope and change control, cost and resource monitoring, scheduling, reporting, subcontractor oversight, and applying PM methodologies (Agile, Waterfall, systems/software/product delivery). Required: 5+ years as a project manager, process improvement experience, strong communication and leadership skills, and an active NV1 (or higher) Australian Government security clearance. OpenSource technology experience and PMI/Agile certification are preferred.

Join CrowdStrike as a Technical Support Engineer supporting Korean-speaking enterprise customers across the Asia-Pacific region. Responsibilities include 24x7 support, troubleshooting at application and OS levels (Windows, Linux, macOS), root cause analysis, collaborating with product and engineering teams, creating knowledge articles, and working scheduled shifts. Required: 3–8 years in product technical support and professional proficiency in Korean and English. Relevant technical areas include SaaS/cloud troubleshooting, API/REST, containers (Docker/Kubernetes), SIEM/SOAR, Active Directory/identity protocols, networking (TCP/IP, Wireshark), large-scale components (Kafka, Elasticsearch, Cassandra, Splunk) and use of AI technologies to enhance processes.

Twilio seeks a Senior Manager, Customer Success (based in Australia, remote) to manage and coach Senior CSMs across APJ, oversee enterprise account portfolios, serve as executive escalation contact, and partner with Sales, Services, Product and Support to drive adoption, retention, and revenue growth. The role requires proven leadership in customer success, experience with enterprise customers and regional APJ execution, and roughly 20–25% travel.

Role focused on enabling and scaling partner-led revenue across APAC by designing and delivering partner enablement programs, leading technical aspects of partner-sourced deals (discovery, POC, demos, handoff), and supporting partner acquisition and development. Requires 8+ years in enterprise pre-sales/solutions engineering, experience with integrations, APIs, automation, and hands-on AI/LLM knowledge. Up to 50% travel; open to candidates across Australia (Sydney, Melbourne, Brisbane preferred).