Manage customer relationships from kickoff to renewal for Citrine's AI-driven materials and chemicals SaaS platform. Responsibilities include tracking and documenting customer value, overseeing project milestones, mitigating adoption/renewal risks, liaising with product teams, presenting business analyses, and educating customers on product features. Role is remote for candidates located and authorized to work in Germany, requires ~30–50% travel and 5+ years relevant experience.

The role involves working with customers to deploy and adopt Citrine's no-code materials informatics SaaS platform, providing hands-on deployment support, training, data ingestion/formatting guidance, developing AI assets on the platform, and creating documentation and training materials. The position is customer-facing, requires frequent onsite engagement (up to ~50% travel), and is located in Germany.