Zapier is hiring a Senior Technical Account Manager to partner with Enterprise customers post-sale, designing and building automations, troubleshooting integrations (APIs, webhooks, authentication), and driving adoption and technical outcomes. Role is remote for Central & South America with Pacific Time working hours required. Candidates should have 7+ years in TAM/solutions architecture/customer-facing technical roles and hands-on experience building integrations and using AI-assisted workflows.

Zapier seeks a Senior Technical Account Manager to act as a senior technical partner for Enterprise customers on the post-sale team. Responsibilities include designing architectures and automations, hands-on building, troubleshooting APIs and integrations, proactive account planning, and representing customer needs to Product and Engineering. Requires 7+ years in TAM, solutions architecture, customer engineering, sales engineering, implementation consulting, or a comparable customer-facing technical role. Position is remote and specifies Pacific Time (PST) working hours; locations referenced include Canada and Central & South America.