Zapier is hiring a Director of Engineering (Enterprise) to own strategy and execution for identity, access, audit, admin tooling, and AI/agent governance. The role partners with Product, Design, and go-to-market teams, is accountable for reliability of Tier-1 infrastructure, defines AI-native engineering practices, drives staffing and investment decisions, and builds the enterprise engineering organization and its leaders. The company operates as an all-remote organization with considerations about where employees can be located.

Zapier seeks a Sr. Director of Security to set and deliver the security strategy for an AI-native SaaS platform. The role leads teams across Application/Product Security, Infrastructure Security, Detection & Response, and GRC, and partners with executives, Product, Engineering, Legal, and GTM to manage enterprise risk, incident response, bug bounty triage, and AI-specific security concerns. Location indicated as North America; the company is remote-first.

Zapier seeks a Support Engineer, IT Systems to provide frontline IT support for employees in Australia and New Zealand (AU/NZ coverage). Responsibilities include troubleshooting Mac hardware/software and access issues, Okta administration and Workflows, Jamf endpoint tasks, user account management for onboarding/offboarding, creating runbooks/help articles to reduce recurring tickets, and building simple automations in Zapier/Okta to improve support processes. The role expects 2+ years of hands-on IT support experience.

Remote (EMEA) Senior IT Systems Engineer role responsible for Okta administration and Workflows, implementing SSO, managing onboarding/offboarding and provisioning, improving the macOS employee experience, building automations and API integrations (including Zapier), and driving SaaS spend optimization and reporting. Requires 3+ years of hands-on IT infrastructure experience.

Zapier is hiring a Staff Engineer to define long-term architecture and technical vision for the Revenue Zone, owning billing, pricing, payments, checkout, and entitlements. The role requires designing APIs and data models, improving scalability and performance, driving platform-level pricing/packaging experimentation, ensuring revenue correctness, and leading cross-team technical initiatives. Many strong candidates have 8+ years of experience and domain knowledge in billing, subscription management, or payments.

Zapier is hiring a Senior Engineering Manager in India to lead and grow two teams responsible for critical enterprise integrations. Responsibilities include people leadership (performance management, hiring, coaching), defining technical strategy and architecture, ensuring integration reliability and customer satisfaction, driving AI-native engineering practices (coding assistants, LLMs, agentic workflows), and representing Zapier’s engineering presence in India. Role expects hands-on technical credibility (architecture, code/design reviews) and experience with distributed systems, authentication, and AI/ML systems in production.

Join Zapier's AI Platform team to develop core systems and tooling (LLM proxy, platform APIs, observability, evaluation workflows) that enable teams to build with large language models and ML in production. Role focuses on LLM Ops and ML Ops, reliability, performance, safety, cost efficiency, and making reusable platform capabilities in TypeScript and Python.

Zapier is hiring a Sales Engineer / Solutions Architect to partner with Sales, Engineering, and Product to close enterprise accounts. The role involves consultative selling, designing integration architectures, delivering POCs and demos, advocating customer needs into the product roadmap, and using AI and data-driven approaches to drive adoption. Requires 5+ years in technical pre-sales or customer-facing technical consulting at B2B SaaS companies.

Zapier is hiring L3 and L4 Software Engineers for Release Engineering based in India. The team owns CI/CD pipelines, release orchestration, testing infrastructure, and delivery tooling. Responsibilities include designing, building, and operating delivery systems, creating golden paths for shipping code, building internal APIs and tools, debugging pipeline and release issues, participating in incident response, and partnering with cloud/infra SREs. Candidates should have hands-on experience with CI/CD systems and platform tools such as GitLab CI, Kubernetes, Docker, ArgoCD, or Terraform, and have backend or fullstack experience (TypeScript, Node.js, Python, or equivalent).

Individual contributor role reporting to Head of Strategic Finance. Responsible for revenue models, building analytical infrastructure, end-to-end self-serve funnel and unit-economics analysis, surfacing trends/risks, and partnering with product, marketing, engineering, and finance leadership. Requires ~6+ years in FP&A/strategic finance, ideally at a product-led or self-serve SaaS company.

As a Senior Fullstack Engineer on the Identity Platform team, you'll design and evolve IAM and authorization systems (permissions, roles, policies, OAuth/JWT infrastructure, service-to-service auth) used by many teams. The role focuses on platform-level decisions around security, scalability, API design, SDKs/middleware, and developer-facing tooling to provide consistent access controls for Zapier's products and enterprise customers.

Zapier seeks an Automation Strategist (IC3/IC4) for enterprise customers to provide strategic advisory, orchestration design, and value-focused relationship expansion. Responsibilities include guiding automation and AI strategy, identifying scalable use cases, demonstrating ROI to accelerate renewal/expansion, and collaborating with Sales, Support, Product, TAMs, RevOps, and data teams. Requires 5+ years in SaaS/customer success/consulting or related roles. Role is listed for USA & Canada and is remote-friendly per the posting.

Zapier seeks a Finance Manager to partner with R&D, Product, Engineering, and Infrastructure to lead R&D financial planning and analysis, forecasting, budgeting, variance analysis, cloud (AWS) and AI cost modeling, and decision-ready scenario planning. The role is fully remote with preference for candidates working within North American time zones and requires a minimum of ~4 years of finance/accounting experience with at least 2 years supporting R&D organizations.

Zapier is hiring a Manager/Sr. Manager for Sales-Assist to lead and scale a high-velocity sales team (10+ reps) across India, the UK, and Spain. The role requires 6+ years in SaaS growth/upsell and 2+ years managing sales teams, with responsibilities including hiring, coaching, forecasting, running GTM experiments, and partnering with cross-functional teams to improve routing, prioritization, and automation.

Zapier is hiring a Sales-Assist Representative based in India to work ~9:00 pm–7:00 am IST. The role spends most time on live chat (Zendesk) and runs virtual demos (Zoom) to qualify and convert leads, drive PQL-influenced pipeline, and surface product feedback. Candidates should have 4+ years of relevant SaaS/technical sales experience, strong written and cross-cultural communication, familiarity with APIs and automation, and regular use of AI tools in their workflow.

This listing is for joining Zapier's talent community rather than applying to a specific role. Joining puts you among the first candidates reviewed for future openings, offers invitations to talent community workshops, and provides quarterly newsletters. Zapier highlights use of AI and automation, is an all-remote company, and describes its compensation principles (competitive, equitable, simple, transparent).

Lead the full sales cycle for mid-market accounts (prospecting through close and expansion), selling Zapier’s AI orchestration and automation solutions. Requires 2–5 years of demonstrated SaaS sales success, strong familiarity with APIs/integrations, experience using AI tools in workflows, and ability to lead complex, cross-functional deals and engage at executive levels. Role is remote-first with field engagement at events and conferences.