Responsible for designing UX across a multi-product developer platform: mapping complex developer workflows and IA, creating Miro flows and coded prototypes (HTML/CSS/JS/React) that behave like real product experiences, conducting lightweight research (interviews, surveys, UAT) as needed, and collaborating closely with PMs and engineers to produce implementable designs and AI-consumable code diffs.

Post-sales Customer Success Manager role (remote, UK) responsible for proactive, scaled engagement across a customer portfolio to accelerate onboarding and adoption, surface expansion signals, increase renewal confidence, and collaborate with Sales, Support, Product and Services. Requires technical credibility in modern development lifecycles (DevOps, CI/CD, artifact management, OSS governance/security) and habitual use of GenAI to improve execution.

Remote RVP (US East) role responsible for managing and coaching Enterprise Account Executives to drive net-new and expansion ARR, ensure forecast and pipeline governance (Salesforce, Clari), accelerate deal velocity, align pre-sales and commercial teams, design territory coverage and capacity, and serve as executive sponsor on complex Fortune 100 transactions.

Lead a portfolio of post-sale B2B SaaS customers using structured, signal-driven engagement to accelerate time-to-value, drive adoption, surface expansion opportunities, and increase renewal confidence. Requires technical credibility with modern software development lifecycles (DevOps, CI/CD, artifact management, OSS/security), strong customer-facing communication, cross-functional collaboration, and habitual use of GenAI tools to improve planning and execution.

Post-sale customer-facing role responsible for proactively guiding customers through onboarding, adoption, and value realization using telemetry and structured lifecycle motions. Requires technical credibility with modern software development practices (DevOps, CI/CD, artifact management, OSS governance), strong stakeholder communication, and routine, responsible use of GenAI to improve analysis and execution.

Role responsible for designing and executing global co-sell and commercialization roadmaps with hyperscalers and tier-1 GSIs, structuring Cloud Partner Private Offers (CPPOs), building partner enablement and certification programs, forecasting partner-driven pipeline, and meeting quarterly and annual revenue targets. Requires 5+ years in B2B tech channel or partner roles and experience with cloud marketplace, co-sell motions, and partner program development. Based on US East Coast and/or EMEA with global coverage.

Sonatype is hiring a Senior Data Analyst (remote, Colombia) with 5+ years in data analysis/BI to transform datasets into actionable insights, own end-to-end analytics (data modeling, dashboards, KPIs, experimentation), and maintain analytics infrastructure. Required skills include SQL, Python, PySpark, Databricks/visualization tools, GitHub, data pipelines (medallion architecture, AWS S3), and familiarity with APIs and various business systems.

Provide technical support for Sonatype products: debug and troubleshoot incidents, reproduce defects, create actionable issues for engineering, replicate customer deployment environments (Docker, AWS, Azure, Kubernetes), contribute to knowledge base and diagnostic tools, and respond to customers via cases, email, chat and phone. Requires strong Java reading skills, experience with REST APIs, Linux, SQL (PostgreSQL), networking (TLS/SSL), scripting (Python, Bash, TypeScript), and cloud/container platforms.

Technical support role focused on Sonatype Java-based products. Responsibilities include troubleshooting incidents, reproducing defects, creating actionable issues for engineering, replicating customer deployments (Docker, Kubernetes, AWS/Azure/GCP), contributing to knowledge base and diagnostic tools, and handling customer inquiries via cases, email, chat, and phone. Requires 3+ years supporting complex enterprise software, ability to read Java code, experience with REST APIs, Linux, SQL/PostgreSQL, networking (HTTP, TLS/SSL), scripting (Python/Bash/TypeScript), application servers and container technologies.