
Senior Director, Client Strategy
Lead an Integrated Growth Strategy team and own client success across a portfolio: manage client health, drive renewals and expansion, build operating standards and playbooks, integrate Cro Metrics' product and AI workflows, move repeatable work to AI and nearshore teams, and hire/coach strategists. Requires 8+ years in client-facing strategy/services with revenue and retention accountability, experience managing client-facing teams, agency/consultancy background, and hands-on use of AI tools. Salary range $175,000–$225,000. Role limited to eligible US states (company is US-based remote).