
Software Engineer – Support (USA Only, 100% Remote)
Embedded Software Engineer on the Support team responsible for designing and shipping AI drafting tools, autonomous reply systems, workflow automation, reporting dashboards, and self-service customer tools. Requires 3+ years experience, fluency in Python, Rust, Go, or TypeScript/JavaScript, and experience with semantic search / RAG and building production-quality systems; located in US time zones (ET, CT, MT, PT).