ServiceTrade seeks a Senior Customer Lifecycle Marketing Manager to develop and execute the end-to-end customer lifecycle strategy. Responsibilities include mapping the customer journey, building segmentation and automated nurture/triggered programs, driving adoption, expansion, retention, and advocacy, defining KPIs, and partnering cross-functionally with Customer Success, Sales, Product, RevOps, and Marketing. Requires 7+ years in B2B/recurring-revenue marketing and strong analytical and cross-functional leadership skills.

ServiceTrade seeks a Product Marketing Director to build and lead product marketing for its fire protection and mechanical (MEP) product lines. The role requires 10+ years of B2B SaaS product marketing experience, ownership of positioning, messaging, competitive intelligence, and go-to-market planning—especially for AI-powered launches—and frequent collaboration with Product, Sales, and Customer Success. The position is remote but restricted to candidates residing in specified U.S. states.