
Product Support Specialist - APAC
Provide technical B2B SaaS support for APAC customers: troubleshoot integrations, reproduce and resolve complex issues, guide customers through detailed workflows and best practices, handle tickets end-to-end, and contribute to projects (e.g., synthesizing engineering work, building workflow automation). Requires strong technical troubleshooting, clear audience‑appropriate communication, ownership in asynchronous environments, and experience supporting SMB to enterprise customers.